The Mae Sa Valley Hotel is a charming resort of thatched cottages on a steep hillside surrounding an open air pool. There is a conference hall for group tours and each room features a telephone. The restaurant serves traditional Thai and northern Thai food but can cater for all tastes. Staff at the travel counter are bilingual and trained to assure that guests are given the best advice to suit their needs. The resorts airport pick up service simply adds to the lists of conveniences and services on offer.