Very good 7.8
Based on 202 reviews

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About Mafraq Hotel

Description

In a peaceful location, away from the hustle and bustle of the city, this 4-star property is perfectly situated in the heart of the Mafraq. Access to anywhere is completely convenient with the property being located a mere 20 minutes away from Abu Dhabi National Exhibition Center, Abu Dhabi's city center, and Yas Island while being 10 minutes from Abu Dhabi International Airport. Guests are also within easy reach of Bawabat Al Sharq Mall and Zayed cricket stadium and an hour's drive from Dubai. Boasting nice furnishings, facilities, and food and beverage outlets, Mafraq Hotel also features 250 modern deluxe rooms and suites with tranquil garden and pool views and is well equipped with in-room amenities and facilities.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Tennis court(s)
  • Squash court(s)

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Lockers

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Tamil
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 75 AED
Breakfast Charge (when not included in room rate): 80 AED
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 25.0 Km
Distance to Airport: 10.5 Km
Internet Usage Fee: 0 AED
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 250
Parking Fee (per day): 0 AED
Room Voltage: 240
Time to Airport (Minutes): 10
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 7.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 7.9
  • Food/Dining 7.2

Neesha N.
Malaysia
August 16, 2016
Room for improvement
Staff were friendly,that's for sure!very helpful!Lets start with the room,carpet looked so filthy ,it wasn't the colour it was suppose to be,just gross. Beds were comfortable,clean sheets,tv programmed were good. Bathroom shower knob fell off,couldn't shower after the pool,took an hour to get it fixed..I felt like I was the maintenance supervisor at one point, reading lights were not working however bulb was replaced in no time. Pool, huge spacious. Just the pool area and playground was not the cleanest. There was water bottles, papers, just rubbish lying around and it was still there the next day.

Ali A.
United Arab Emirates
July 22, 2016
.
.

Mithila W.
Sri Lanka
July 09, 2016
Good stay
Had a very comfortable stay at the hotel. Staff was very helpful.

ROSIEL A.
Philippines
July 09, 2016
Not suitable for holiday
Our visit was stressful aside from the place is too crowded, the toilet was smelly the air condition is too hot, the tv is not working. 20% additional tax on the food. Will definitely not going back.

Genalin E.
United Arab Emirates
July 09, 2016
Good
Good

raymond B.
Philippines
July 08, 2016
nice out of town hotel
nice sports facilities, very accommodating staff

Nabeel N.
United Arab Emirates
June 25, 2016
Good site
Need innovation

Axel G.
United Kingdom
May 31, 2016
A-Z
A-Z

Sayed E.
United Arab Emirates
May 22, 2016
Hotel All is Good for Week end
The All Hotel is Good

SHADI S.
United Arab Emirates
May 07, 2016
It was a very bad experience and I got sheated from their side
Very bad hotel I don't suggest any one



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