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Mafraq Hotel

26th, Abu Dhabi, Abu Dhabi, United Arab Emirates 6770 (Show on map)

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Area: Abu Dhabi Number of Rooms: 250
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
138 reviews

Value for Money
8.0
Location
7.0
Staff Performance
8.1
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.1
All reviews (138)
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Anthony N. Solo travelers United Kingdom, October 3, 2014
Staff need more training

location, budget hotel price, room standard
5.7
Poor staff service on front desk, otherwise average budget hotel
Zelma D. Groups India, September 20, 2014
Bad Service at The burlington Grill

Room Comfort; Interconnecting Rooms; location
7.3
We were there for a weekend - one night really with my 80 year old father, the stay at Mafraq was a treat for him really. We decided to dine that night at The Burlington Grill because of the grilled food that would be good for my father. There were only three tables with guests that night, with one lady serving all of us. The lady did not wish us when we entered the restaurant, nor did she pull a chair seeing the elderly gentleman, spoke with the most appalling attitude, and we not even asked if we wanted something to drink, water nor wine !! Further this lady kept going to the other two tables and attended to the guests there, one of which who entered about the same time as us and they had their wine and meal and all the service they required. The lady serving us did not even have a pen and paper in her hand to take our order, she forgot to order the grilled chicken and when we reminded behaved as if we were making an additional order when we actually had ordered the dish at the beginning itself !! She then asked the chef to prepare it and make it quick while she continued to pamper the other guests in the restaurant and we watched !! At the end of the meal we asked why we were not asked or served even a glass of water, we asked for the duty manager who along with the chef came and extended their apologies. Chef Galo made us a great meal but the waitress and her service was an absolute disaster !!
Ryannale G. Couples Philippines, August 29, 2014
Nice Hotel

Pool
6
Good but way too expensive for foods/beverages
Tariq A. Families with young children Oman, August 17, 2014
nice and clean

clean, rooms were big enough,
7.3
My stay at mafraq was fantastic. The hotel is volue fpr money
Eden P. Families with young children Philippines, August 1, 2014
small swimming pool

location, big bed, wifi
6.3
swimming pool were very small and crowded
Wassim E. Families with young children Egypt, July 31, 2014
Free wifi and good games

Good games free wifi nice stay
7.3
Stay was great you can enjoy your full time in hotel no need to room out side
Wassim E. Families with young children Egypt, July 30, 2014
Free wifi good games

Games , free room wifi and clean
7.3
Stay was great you can enjoy your full time in hotel no need to room out side
Mike R. Families with older children Australia, July 3, 2014
value for money

clean. friendly staff. good food
9
great stay. children enjoyed the pool.
Timur B. Business travelers Turkmenistan, July 2, 2014
Quiet hotel with super quick check in and out.

Peacful, friendly, close to airport.
8
Nice and quiet hotel with super comfortable big beds and clean crispy sheets. pillows are heavenly, love the sleep in Mafraq, always staying there just for peace and comfort.
Usman K. Families with young children Pakistan, June 13, 2014
nice stay

ecnomical, family hotel, valuable
7.7
My stay was good in this hotel. Its a family hotel where you can find swimming pool and sports activities like table tennis, bedminton and karatee.

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