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About Mahkota Hotel Melaka

Description

The Mahkota Hotel Melaka is a beautiful serviced apartment set in the very heart of Malacca. Combining tradition with facilities, this property offers the very best in comfort, service, and hospitality. The 617 rooms and suites offer guests the choice of accommodation. The hotel is within a short walk from the various sightseeing and historical attractions of Malacca. For dining, a great variety of various choices, including Italian, Asian, and local favorites, are available. This serviced apartment is situated on the waterfront close to Malacca's commercial hub and adjacent to Mahkota Parade, Malacca's premier shopping and entertainment complex. Whatever the reason for your stay, Mahkota Hotel Melaka will make it a good one.
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Features

Transportation

  • car park

Fitness & recreation

  • gym/fitness
  • fitness center
  • sauna
  • massage

Swimming & soaking

  • swimming pool
  • hot tub
  • outdoor pool

Land sports

  • golf course (on site)
  • tennis courts
  • squash courts
  • table tennis
  • garden

For kids

  • children's playground
  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • shops

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
  • Tamil
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Policies

Cooking is not allowed at this property.

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Distance to Airport: 150 km
Number of Restaurants: 4
Number of Rooms : 378
Room Voltage: 220
Time to Airport (Minutes): 90
Year Hotel Built: 1996
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Important notice

Wi-Fi connection is unavailable until further notice.
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Recent traveler reviews

Filter by traveler type
All reviews (4035)

Business travelers (205)

Couples (681)

Solo travelers (152)

Families with young children (1809)

Families with older children (750)

Groups (438)

Hotel Condition/Cleanliness
6.2
Facilities
6.2
Location
8.1
Room Comfort/Standard
6.6
Staff Performance
6.6
Value for Money
6.7
Food/Dining
6.3

9.6 ZURAILAWATI Y.
Malaysia
May 23, 2016
Good
Great facilities and great location for shopping. easy access and not only suitable for family, also good for business.

7.2 Irma S.
Malaysia
May 21, 2016
Not bad at all
Apartments are generally older and run down if you're fussy. Be sure to check if hot water is running properly. The hotel rooms are big and nice though. Breakfast is pretty disappointing I have to say.

9.2 Radiah R.
Malaysia
May 16, 2016
location and facilities
3 things i like about this hotel are front desk staff, location and pool

5.6 Guan A.
Singapore
May 19, 2016
Probably my last time here
This was my third time staying here, the past two experience were justifiable as Mahkota is really a very value for money accommodation. But this time around it is entirely disappointing. Before you jumped onto the "you get what you paid for" conclusion, hear me out. Any decent hotel, 5 stars or 1 star, you would expect the housekeeping to at least be professional. For example not smoking in your booked room while they were on their job. We all need rest but resting while guests were outside waiting to enter and having a party of 3/4 peeps smoking in your non-smoking room, thats a different story all together. We thought we shan't blow it up, so we went down to ask for a change of room since that room is clearly not ready and the massive smoke inside wouldn't dissipate for the next half of the day. The reception, after some nudges, accepted our request and we got the keys to another room. Being a big hotel, it took us a good walk to our new room, so when we finally reached, "knock the door" and swiped our card. Can't enter. Rang them up, told to stay and promised immediate action from the staff. Check watch, 30mins passed, got irritated, walked back to reception, bang the table then finally they acted! All in all, the whole check in process took very much 1hour and 15mins. We don't blame them for being busy, but we do take how they manage the housekeeping and feedback to heart. Very likely it would be our last stay here. On the side note, they do have very secure parking facilities. The location is pretty quiet and near to shopping locations. 15/20mins walk can get you to Jonker street too..

7.2 Sarena M.
Singapore
May 20, 2016
Good location. Accessibility.
Not the first at Mahkota. Honestly the Hotel Room is way better than the Apartment. Cost a fraction more.

8 ROHASMILA H.
Malaysia
May 15, 2016
Should improved
Should improved the water pressure in a bathroom especially water running in toilet bowl water pump. Should clean the rack in walldrobe.

10 Kerrie R.
Australia
May 20, 2016
Compliment
Staff were absolutely wonderful.... No complaints only compliments can be given for their excellent service. Even the cleaners, maintenance staff etc were so polite, helpful and friendly. Thank you

7.2 S.Selvakumar S.
Malaysia
May 23, 2016
Kids enjoy to maximum
The location was strategic which is near all the major shopping and attraction area. The swimming pool was the best in the hotel . My kids together with myself enjoy it till maximum

9.2 Mohd K.
Malaysia
May 12, 2016
Middle of Town
Nice place and very good for family vacation.

6.8 Adam M.
Malaysia
May 09, 2016
Business traveller
My stay was alright. Nothing very spectacular about this hotel. It is just nice.


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