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Mahkota Hotel Melaka

No. 16, Jalan Syed Abdul Aziz, Malacca City Center, Malacca, Malaysia

Recent customer reviews

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Good

6.7

based on 4003 reviews

3482 reviews in English

Value for Money
6.7
Location
8.1
Staff Performance
6.6
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
6.6
Food/Dining
6.3
All reviews (4003)
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Mahaya M. Families with older children Malaysia, November 29, 2015
value for money family hotel

location, pool, large room
7.7
pleasant stay and fast check in/out. very close to the malls and melaka tourist attraction. we were allocated a room away from the holiday crowd - really appreciate it. water pressure is still very low and hope this will improve in the future.
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Yeo S. Families with young children Singapore, November 29, 2015
Not hotel is an apartment
3
This is not a hotel but an apartment.The room is dirty and smelly.The water for bathing water is very low.We need to store water and bath. Water is yellow. The aircon is not strong. There are many workers staying in next door.Will never come back again.
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Sylvester L. Families with young children Malaysia, November 29, 2015
very old hotel & staff not helpful

location
5.3
the water pressure very low as I stay at level 14! the staff give the non sense answer when we complaint 1st time, he said:" the water pressure will very low at level 14 when the hotel is full! we complaint the 2nd time only they offer to change room for us! the room should upkeep cause all the furniture or stuffs in hotel are very old. some staffs are not friendly!
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Kandolf M. Couples Germany, November 29, 2015
Better than expected

We got upgraded 😃
9
Very nice, we got an upgrade. Rooms are ok, but in many areas the maintenance has some room for improvement, e.g buttons in lift only working after I almost "hammer" on it; or shower door not closing 100% so water all over the room. Little things but important. Overall nice stay, also because of location.
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Razali K. Families with older children Malaysia, November 29, 2015
Good value for family
5
Pools for the kids and near Mahkota parade, pasar malam and asam pedas
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Liang M. Families with young children Singapore, November 27, 2015
Satisfied Return Customer

Swimming pool, spacious rooms, location.
7.7
Great. Issues raised were resolved promptly.
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Nor S. Families with young children Malaysia, November 25, 2015
Found cockroaches in 1 of the room.

.
6.3
The hotel responsible person should at all time to ensure every room for the guest are clean and tiny. NO COCKROACHES inside the room.
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Ong D. Families with young children Malaysia, November 23, 2015
Overall is fine. Services need to improve.

Pool Enviroment
5.3
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Mazlyana N. Families with young children Malaysia, November 23, 2015
City Hotel

Near to town & Big swimming pool
7.7
Best ever. Will come again.
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Jiun S. Families with older children Singapore, November 22, 2015
Hotel condition

Location.
6.3
Average
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