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Recent customer comments

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based on 4173 reviews
  • Cleanliness 6.2
  • Facilities 6.0
  • Location 8.1
  • Room Comfort/Standard 6.6
  • Service 6.6
  • Value for money 6.7
  • Food/Dining 6.3

Mohamad Y.
August 17, 2015
Air conditioning unit leaking badly
good for city tour
Leaking aircond unit almost cause injury to my son!

Kheng K.
August 17, 2015
need for refurbish
old, low flow rate of water
hotel need for refurbishment

Jean E.
August 17, 2015
good location, lobby and wide parking
very disappointed about the room conditions, most power points has broken, air con is not working well and also the furniture has old without any maintenance.

jonathan T.
August 16, 2015
it s a servic appartment and not a hotel
cheaper, close to town , swimming pol and sauna
A bit disappointed when we realized it was not a hotel but a service apartment, the rooms are old and bathroom dirty although the swilling pool is great but slight under-maintained

Farideh D.
August 16, 2015
an oasis of a room! beautiful, big and clean!
its beauty, its comfort and its cleanliness
We were first booked in a two bedroom apartment which was horrible because it was soooo old and decrepit. But tgen the manager changed our apartment to premium rooms which were awesome! I loved tglhe bigness of the room, the great shower room and the veryyy comfortable beds. The view was on the street which was very nice and the sheets were new and starched and clean. However the only bad thing was the total absence of wifi in the rooms. Even though they said that there is wifi. The breakfast was so elaborate, without anything being really delicious. Everything was tasteless and the eggs were a sad story and nothing either european or intercontinental. Tea and coffee horrible and cold, coming from machines. Swimming pool, dirty and shallow. Only the rooms and tge view and the staff are really gracious and good and nice!

Nurazreen Z.
August 15, 2015
Fantastic Location
Location, Room Size, Peaceful
Fantastic location. Walking distance to Mahkota Parade, Dataran Pahlawan. Food was easy to find all around. Room was spacious.

Michael C.
August 14, 2015
1. Cleanliness 2. Comfort, 3 Execellent value, 4. Great service from friendly and helpful staff, 5. Great meals, 6. Facilities
Enjoyed our 4 night stay. For the money, the Mahkota is excellent value. It is clean, the beds were comfortable, rooms Were very quiet, the landscaping was very scenic with 2 large swimming pools, and the list goes on. Will definitely stay again and highly recommended to one and all. Thanks to Mr. Edward Lau and his team, and Compliments to Joseph Lopez, chef extraordinaire!

Meena P.
August 14, 2015
toilet was very bad, bedroom was so smell
room service
2 night

Silvia C.
August 14, 2015
okay only
near the tourist area, quite big for the apartment room
overall pleasant

Reza M.
August 14, 2015
1 night stay - Jasmine 4th Floor
near to Mahkota Parade Mall, strict security and privacy
when entering at gate of hotel area, the surrounding is not attractive at all. dirty and unattractive landscape but at hotel entrance was ok with deco of beca. 1 bedroom apartment with 2 big size swimming pool - aparment size quite spacious, ok view of swimming pool, but sadly no wifi in room and outdated big like box tv with bad reception. room condition ok with new carpet and good aircond. toilet just ok. they hv good security as i received call frm reception informing my car signal light on.