Excellent 8.3
Based on 401 reviews

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About Mai Charming Hotel and Spa


Ideal for fun and relaxation, Mai Charming Hotel and Spa is located in the Hoan Kiem District area of Hanoi. The city center is merely 0.0 Km away and the airport can be reached within 45 minutes. With the city's main attractions such as Dinh Co Vu, Vietnam Country Tour - Day Tours, St. Joseph's Cathedral (Nha Tho Lon) within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Mai Charming Hotel and Spa ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. The hotel offers many unique recreational opportunities such as spa, massage. Superb facilities and an excellent location make the Mai Charming Hotel and Spa the perfect base from which to enjoy your stay in Hanoi.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • spa
  • massage(s)

Food & beverage

  • convenience store
  • room service
  • restaurant(s)
  • coffee shop
  • vending machine


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • 24-hour check-in
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • Spanish
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 378000 VND
Breakfast Charge (when not included in room rate): 100000 VND
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 33km
Internet Usage Fee: 0 vnd
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 28
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2012
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Recent customer comments

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  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.5
  • Value for Money 8.5
  • Food/Dining 7.4

Seungho L.
South Korea
July 10, 2016
good location but little bit noise
good location but little bit noise cause located besied road. very good breakfasst but staff were very kind.

Seungho L.
South Korea
July 10, 2016
good location but little bit noise cause located besied road. very good breakfasst but staff were very kind.

South Korea
July 08, 2016
very good
service was good, good was fine, and hygiene was impeccable. Nothing to find a fault with for a small hotel

South Korea
July 05, 2016
From minnie
It was very precious time that i stay in Mai charming Hotel. Especially the people who work for the hotel are very kind and nice. Airport shuttle was satisfact-able. Delicious breakfast! Lovely!

Arcelia L.
South Korea
June 20, 2016
Nice location kindness staff very clean
Nice location kindness staff very clean

Phi V.
May 16, 2016
Good experience
Good location

May 16, 2016
Nice budget hotel to stay in Hanoi
Stay 2 night. Near to shopping areas. Hotel is clean and staff very helpful

Lee R.
South Korea
May 04, 2016
Very satisfy
All staff are very very kindly. EVeryday breakfast are crean & satisfied. I will give them.98 point.

Ira M.
Brunei Darussalam
May 03, 2016
Good comments -near night market -nice structure of room Negative -the furniture is abit old -when i first came to this room, they dont really clean it very well -the small pillow very smelly -noisy from the road Just a small hotel.. With limited facilities.. Good but will try other other next time.

Anh N.
April 24, 2016
A lot of room to improve
The hotel is not clean and new as it looks in the photos. The staff is friendly enough. Not coming back again.