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About Mai Charming Hotel and Spa


Mai Charming Hotel and Spa, located in Hoan Kiem District, Hanoi, is a popular choice for travelers. The hotel is not too far from the city center: just 0.0 Km away, and it normally takes about 45 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Mai Charming Hotel and Spa is committed to ensuring that your stay is as comfortable as possible. The hotel provides free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, printer to ensure our guests the greatest comfort.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The complete list of recreational facilities is available at the hotel, including spa, massage. Whatever your purpose of visit, Mai Charming Hotel and Spa is an excellent choice for your stay in Hanoi.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour security
  • airport transfer
  • bicycle rental
  • business center
  • car hire
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • photocopying
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • taxi service
  • ticket service
  • tours
  • vending machine

Sports and Recreation

  • massage
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • Spanish
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 378000 VND
Breakfast Charge (when not included in room rate): 100000 VND
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 33km
Internet Usage Fee: 0 vnd
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 28
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2012
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Recent customer comments

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All reviews (386)

Business travelers (57)

Couples (147)

Solo travelers (121)

Families with young children (10)

Families with older children (12)

Groups (39)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

6 Ira M.
Brunei Darussalam
May 03, 2016
Good comments -near night market -nice structure of room Negative -the furniture is abit old -when i first came to this room, they dont really clean it very well -the small pillow very smelly -noisy from the road Just a small hotel.. With limited facilities.. Good but will try other other next time.

10 Eun Y.
South Korea
April 19, 2016
cozy and convenient!

7.6 Tan S.
April 23, 2016
Strategic Location
Everything is so far so good with the hotel and the location is very strategic, only downside to the hotel is there is no lock to the door so we had to place heavy items behind the door.

8.4 Michael B.
United States of America
April 06, 2016
Nice hotel but loud construction
The staff was very nice and helpful. Breakfast was pretty good. Only problem was loud construction next door started early.

South Korea
April 01, 2016
very kind and convinient
very very good everything

7.6 Boon W.
United Kingdom
March 05, 2016
Value, location, cleanliness and staff
Apart to non delivery of item requested on first night services have been very good. All staff were very willing to help and were very friendly. Will definitely stay here again provided the rates do not change.

8.8 JUAN H.
March 06, 2016
Nice location & friendly rate
Next time we will visit again~

8.4 JUN H.
March 04, 2016
Stay 1 night only but
Nice Location, Extremely clean room, cute land kind lady at front desk

7.2 Hải T.
February 20, 2016

5.7 Loan P.
February 27, 2016
Okay for one night stop over
Nice staff and that's probably it
Staff were so helpful but the hotel was only good for a stopover. The bath leaked and the breakfast selection was very limited. Probably won't stay here again