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Very good 7.0
Based on 3194 reviews

Recent customer comments

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Very good



based on 3194 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.0
  • Location 7.9
  • Room Comfort/Standard 7.1
  • Service 6.9
  • Value for Money 7.2
  • Food/Dining 6.3

Joe P.
Canada
November 20, 2012
Good accomadation for the price
atm machine in front lobby with security guard
The Makati Palace Hotel is relatively clean with a nice classy front lobby. This room is okay and has air conditioning with a small kitchen sink and a fridge with no mini bar. There is a small coffee table that worked well and lots of closet storage and a nice desk. The color Television is okay but no great picture and out of date. All the staff are friendly and helpful.This hotel is well situated in the Makati area for the active night life with numerous night clubs, restraunts and convenience stores. Always able to find a taxi with a minute or two.

conroy L.
United States
November 18, 2012
same great service
availabilty of variety restaurants
I usually stay here as it has consistent comfortable rooms. Friendly staff.

don L.
Netherlands
November 16, 2012
Good value for the price!!
nice price and location
Depending if you dont mind staying in the red light district its a super hotel for the price you pay! Verry close to the malls

jerico C.
Spain
November 15, 2012
hotel needs alterations, staff was awesome.
staff, price
the hotel seems that was great back in past. now it needs some improvements. some cockroach in room. staff was great, very friendly. for the price it's good, but would pay a bit more for better conditions.

BEVAN O.
Australia
November 14, 2012
Good location,
spacious rooms
Dissapointed when checked out mini bar had a coke cola missing and certainly was not from me, paid for it but wont return as they did not accept my explanation

Joe P.
Canada
November 13, 2012
Nice For the Price Through Agoda
Has an ATM machine in the front lobby
The Makati Palace hotel is well situated for the night life in close proximity to many night clubs, a variety of restraunts in all price ranges, convenience stores just across the street and always taxi service in just a minute or less. This hotel is close to banks and only a 200 pesos taxi ride to all of the main shopping malls like Ayala Mall or the Mall of Asia. There is efficient security personnel 24 hours a day at the hotel entrance and all of the staff are friendly.

GAO H.
China
November 13, 2012
best price,
for short stay only
was came in at 6pm, reservation close. was not able to get booking directly,but hotel staff was nice and still commodate us. only one things was anoying that was someone knock door at 9 am to check the room. It was happened before. next hope make 10am on ward,do not to early.

Diana B.
Philippines
November 13, 2012
Nice hotel but bad service
pool
This hotel is great for people who enjoys night life. As for me, i like the location because its close to embassies and clean room too. I just didn't enjoy walking at night outside, too many bars, not good for couples with kids. I didnt like to eat in the restaurant. Very very bad service! They do not attend to your needs or orders, you have to shout because most of the time they are outside talking and laughing. I just dont know where these waiters and waitresses came from, not even a knowledge of just the basic service to customers. They also exercise discrimination. We liked the japanese restaurant outside who offers great service so we always leave hotel to eat than eat in this hotel. Too pricey than close hotels, this didnt come with free breakfast but just in front of this hotel, is another hotel who offers deluxe room for 1999 pesos with free breakfast. Also i ordered their special beef burger in Makati Palace, it taste really awful, yuck!!! McDonald's big mac taste 100% better! And way more cheaper. The front desk attendants also do not listen to requests. Almost 3x we requested about something and they did nothing. Really bad service. And one more, their WiFi connection is worth 150 pesos for 1 hour! While other hotels let customers use it for FREE.

pierluigi C.
Italy
November 12, 2012
Good hotel,
Located in Makati. Many restourants, bars and night life are found in this area and airport is close by.
I stayed just a few nights, but all was fine. The only problem wit the hotel was the shwer. Sometimes it was cold. The stuff is nice and everythjing is quite good. Wifi is not free!!!

MOHD K.
Malaysia
November 12, 2012
Nice hotel as always.
The amnities is likeable.
My stay in the hotel was very confortable. The staff is very friendly and the amnities is good. The cafe serves good food at a affordable price and the front office is helpful to patrons. On top of that, security was excellent and alert at all time even at early morning.