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Makati Palace Hotel

5011 P. Burgos Corner Canceres Sts, Makati, Manila, Philippines (Show on map)

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Area: Makati Number of Rooms: 450
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
2860 reviews

Value for Money
7.2
Location
7.9
Staff Performance
6.9
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.1
Food/Dining
6.4
All reviews (2860)
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Mohammed A. Groups Saudi Arabia, August 30, 2014
Bad hotel

Nothing
2
Bad
Ali B. Solo travelers Saudi Arabia, August 28, 2014
rats

location and security
5.3
I hated it. I couldn't sleep as this place is full of rats. Full!
Nelson L. Business travelers Philippines, August 21, 2014
Nice location

Nice location,big room,big cr
7
Big room and cr,worth the price,but airconditional is very slowly and noice.
Christopher F. Solo travelers United Kingdom, August 19, 2014
Very impressive

Executive suite was just amazing. Attentive service providing me a plug adaptor (for a very small fee). Great view of makati
9
I was very impressed
Edward V. Groups United States of America, August 18, 2014
Excellent staff

Location, staff, price
8
Excellent location and staff, the lady in the business office was extremely helpful. The only real negative is the pool. Water seemed stagnant and I did not notice any circulation though I am certain there must be filtration somewhere. Great security also.
Adrian L. Solo travelers United Kingdom, August 17, 2014
Poor Customer Service

location
3
Much better options available elsewhere Makati Palace needs a refit rooms old and falling apart slow checkin/out try elsewhere
Adrian L. Solo travelers United Kingdom, August 16, 2014
Not impressed

location
2.7
Not great better hotels in Makati available don't waste your time staying here place needs a major refit. Wifi and customer service poor.
Nandakumar M. Solo travelers India, August 14, 2014
no value for money paid
3.3
very alone
Fariborz N. Solo travelers United States of America, August 9, 2014
great location, poor management & poor condition

Location, some menu items were tasty, large bathrooms
5.7
First off, Free Wifi is a lie, Agoda and Hotel management, please correct this mistake! Pros- Location, large bathrooms adequate number of towels and amenities. Food tasty but overpriced. Breakfast buffet but no real freshly squeezed natural juice. Security, not bad, not great. I felt safe. Cons- No free wifi. Pricey with poor signal. Rooms a bit over priced for what they offer. old furniture, everything smells like cigaret butt. Looks of a once used to be a great hotel but now broken down to the level of and old motel 6. Do not let the pictures and the exterior of this hotel fool you. Rooms and furniture and the entire hotel needs an upgrade. So does their menu. Restaurant staff seemed a bit slow and didn't clean the tables well. Their notion of clean and ours may be different, I am not sure. Service charges were high. Read your receipts, bills and checks well. Hallways corridors were all hot muggy and smelled like cigarets. Only one of the three elevators works in this hotel, for a few years now... so expect long waits... Security ok, but if you are a non-filipino they will let you in without a question. They keep guests id's and ask call you when they arrive but they wont call you when guests are leaving. Don't be surprised when you are checking out they might charge you for the cookies and the beer in your room that you never even consumed. Final Verdict. Hotel has great potential but management does not seem to care since they know they will always have guests because of its location. What a shame. At that price I would recommend a different hotel.
Ahmad Y. Solo travelers Malaysia, August 8, 2014
Nice hotel

Good Location in Hot Spot Area
6.7
Good value For Money.. within hot spot area

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Customer Reviews - Makati Palace Hotel, Manila

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