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Customers like this hotel for:
    Nearest transport:
  • MRT Ayala Station (0.6 Km / 8 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Ninoy Aquino International Airport (5.0 Km)
    Customer comments:
  • "Fantastic swimming pool", "Nice design of villas", "Reasonable price"
    Top nearby attractions:
  • Conway's Bar (0.0 Km)
  • Makati Downtown (0.1 Km / 2 min walk)
  • Ayala Museum (0.1 Km / 2 min walk)
  • Landmark Department Store - Makati (0.2 Km / 3 min walk)

Note: Distances are measured as a straight line.

Makati Shangri-La Manila Hotel

Ayala Avenue Corner Makati Avenue, Makati, Manila, Philippines 1200 (Show on map)

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" Excellent Service except at the Lobby the staff were not..."

Barry, United Kingdom October 11, 2015

Features of Makati Shangri-La Manila Hotel

Hotel Facilities

  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • family room
  • gift/souvenir shop
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Filipino

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Sale ends soon!
Hotel Description
In the heart of the financial and commercial district of Manila is this award winning Shangri-La...see more In the heart of the financial and commercial district of Manila is this award winning Shangri-La property. The hotel is just a 20 minute drive from the airport and within walking distance to cinemas, premium shopping malls, and trendy bars and restaurants. Visit the old city of Intramuros, Ayala Museum, or spend the evening taking a stroll in the park across the hotel. The hotel includes a state-of-the-art health club and spa facilities, with the fitness center opened until midnight so you never have to miss a workout. The dining outlets at the hotel are renowned around the country for their menu as well as service. The luxurious Makati Shangri-La Manila Hotel provides the absolute best in location and service for travelers to Makati.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (489)

Business travelers (162)

Couples (154)

Solo travelers (89)

Families with young children (39)

Families with older children (20)

Groups (25)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (489)
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Jenna W. Families with young children
United Kingdom, November 09, 2015
5* Living

The organisation of the staff
ben C. Solo travelers
Australia, November 06, 2015
Nice hotel staff very friendly

services..facilities..and staff
Stay was relaxing and enjoyable.staff were very friendly cant say which ones as all staff i came into contact were helpful.
Barry R. Couples
United Kingdom, October 15, 2015
heavy traffic to get there

Excellent Service except at the Lobby the staff were not attentive and friendly, we sat on Oct 10 between 10-11PM clean and reasonable rate compare to the rest
Comfortable and happy you have excellent service ( Mari Rigg here wife of Barry Rigg)
chie C. Families with older children
Australia, October 07, 2015
just ok

location, location and location
mansoor A. Business travelers
United Arab Emirates, October 03, 2015
its over priced

good looking staffs, atmosoher and the music in lobby
regarding the location is amazing, but i think its not a 5 stars hotel as the are many constructions and painting going on and the steam room is all shut down for the maintenance. the hotel price is overpriced i think the need to adjust their prices according due to the maintenance and other inconvenient issues.
Anwar M. Business travelers
United Arab Emirates, October 04, 2015
The hotel internet was weak and the health club

Lobby and location
Was ok but not to the expected
Mohammad H. Business travelers
Kuwait, September 28, 2015
Best in Manila

One word ... dont book other than this hotel in manila ....
Thr best ... safe ...
William T. Solo travelers
Australia, September 23, 2015
Shangri-La Makati Hotel Stay

1. Staff Friendliness
Henry Y. Business travelers
United States of America, September 14, 2015
Friendly & Helpful Staff

Staff performance, F&B Outlet, Gym
Great stay there as the staff were all so friendly & helpful. The F&B choices were quite good.
Juliet T. Couples
Philippines, September 08, 2015
The staff is all good

Convience , security safe and cleanliness the food is good
Would to stay again it's nice and the staff is very polite

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