Excellent 8.9
Based on 544 reviews

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About Makati Shangri-La Manila Hotel


In the heart of the financial and commercial district of Manila is this award winning Shangri-La property. The hotel is just a 20 minute drive from the airport and within walking distance to cinemas, premium shopping malls, and trendy bars and restaurants. Visit the old city of Intramuros, Ayala Museum, or spend the evening taking a stroll in the park across the hotel. The hotel includes a state-of-the-art health club and spa facilities, with the fitness center opened until midnight so you never have to miss a workout. The dining outlets at the hotel are renowned around the country for their menu as well as service. The luxurious Makati Shangri-La Manila Hotel provides the absolute best in location and service for travelers to Makati.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Tennis court(s)

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM

Languages spoken

  • English
  • Filipino
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For rooms with breakfast, a maximum of 2 children under 5 years old will receive buffet breakfast free of charge. If the mentioned limit is exceeded or for children aged 6 - 11 years of age, there will be a charge of half the adult price for buffet breakfast.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00PM
Check-Out Until: 12:00PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 28
Number of Restaurants: 7
Number of Rooms : 696
Time to Airport (Minutes): 20
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 9.3
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 7.9
  • Food/Dining 8.7
Sort by

Burton C. from United States
Business travelers
Stayed one night in July 2016
Outstanding Venue
Great hotel of course with great staff. Rooms and restaurants are awesome.
Reviewed August 13, 2016

mauro M. from Italy
Solo travelers
Stayed 2 nights in July 2016
Reviewed July 15, 2016

Jestoni P. from Philippines
Stayed one night in June 2016
Great Hotel in the Middle of Makati
We enjoyed our stay in Shangrila and we were allowed for late checkout. Pool is great but buffet breakfast needs improvement (more on staff service).
Reviewed June 20, 2016

Krupali M. from United Kingdom
Stayed 2 nights in May 2016
Amazing location
Never been to manilla this is the ideal place be it on a shopping trip or just leisure to enjoy the food. Amazing location, v friendly staff and overall very humble people
Reviewed June 04, 2016

Sze H. from Malaysia
Business travelers
Stayed 2 nights in May 2016
Nice hotel!
The price is not very affordable but the location of this hotel is superb! Nearby shopping malls. Clean, cosy, nice hotel!
Reviewed May 30, 2016

domingcil R. from Philippines
Business travelers
Stayed one night in May 2016
Reviewed May 13, 2016

Khalid S. from Australia
Business travelers
Stayed one night in March 2016
Good but Pricey
Good hotel but pricey. Not very impressed with the delay in the check in.
Reviewed April 23, 2016

Philip N. from Ireland
Solo travelers
Stayed one night in April 2016
Reviewed April 17, 2016

Myrna D. from United States
Stayed 3 nights in April 2016
Excellent service
The staff were very courteous, hospitable, helpful. The concierge service was beyond amazing. They obliged when I requested that one of the staff accompany me to Philippine Airline ticket office, The staff name is Lornie, she waited for me for at least 3 hrs until my transaction was completed. Thank you corciege, you're awesome.
Reviewed April 16, 2016

Suchart T. from Thailand
Business travelers
Stayed one night in April 2016
Heart of city, Clean room , Comfort
5 Star Hotel
Reviewed April 07, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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