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Makati Shangri-La Manila Hotel

Ayala Avenue Corner Makati Avenue, Makati, Manila, Philippines 1200 (Show on map)

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Makati Shangri-La Manila Hotel Manila - Meeting Room Makati Shangri-La Manila Hotel Manila - Swimming Pool Makati Shangri-La Manila Hotel Manila - Pool Bar Makati Shangri-La Manila Hotel Manila - Sinfully Circles Makati Shangri-La Manila Hotel Manila - Inagiku
Area: Makati Number of Rooms: 696
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
449 reviews

Value for Money
7.9
Location
9.3
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (449)
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Shelley W. Business travelers United Kingdom, December 21, 2014
Nothing special

Breakfast, Club lounge, location
6.7
The ovation of this hotel is perfect. We had asked the hotel to transfer us from the airport. We waited for an hour outside the airport in the heat whilst the hotel agent told us the ride will be only '5 minutes away'. The traffic in Manila is horrendous but surely the hotel is aware of that situation and should have managed it better. The room we were shown to smelled of damp so I asked to be moved. The new room smelt less of damp though a faint whiff was still there. The decor of the rooms is a little tired. The room was on an Executive Floor with the club lounge a few steps above us. The lounge had great views and the breakfast was very good. We had a drink in the Sage bar and my friend signed the bill off for our room. After I had gone to bed, I received a phone call from the bar to say that I needed to come down to sign the bill as the room was booked in my name. I thought this was unnecessary as I hadn't clearly disputed the bar bill.
Jeffery O. Business travelers Singapore, December 19, 2014
EXCELLENT

STAFFS, STAFFS AND STAFFS
9.7
Excellent, many things in a hotel can be copied and duplicated, but the human interaction and attention given was immaculate
Maritel D. Families with young children Philippines, November 30, 2014
Perfect location close to shopping malls

Love the scent of the lobby! Our room was very clean. Staff are very accomodating
9.3
It was over the top as usual. What do you expect?! Its shangrila!
Geraldine M. Solo travelers Philippines, October 26, 2014
Staycation Galore

Room was clean and very comfortable. I attended an event at the hotel in the evening of my stay and the food at the event was spectacular. The staff were courteous and very helpful
9.3
Very pleasant and relaxing. The staff addressed me by name which was a plus. A real staycation
Yacoub M. Solo travelers United States of America, October 19, 2014
One word : excellent

Everything. Location, service, food , cleanliness. Etc.........
10
Excellent
Eriberto L. Families with young children Philippines, October 17, 2014
Great Hotel

Good location, Friendly Staff and Good Sauna Facilities
9.3
We have a very comfortable stay at the hotel. Enjoyed the food and courtesy of the staff.
Justin O. Solo travelers United States of America, October 6, 2014
A++++ but a bit pricey

Customer service, food service and beautiful/Clean facilities.
9.7
Great experience! Would love to come back, customer service was outstanding and food service was great however it's a bit pricey staying there.
Maxime C. Business travelers France, October 2, 2014
ok
8.3
great
Joy S. Solo travelers United States of America, September 26, 2014
Worst breakfast buffet for the $$

Read the reviews online regarding the breakfast bufett. First the cost is around $30 US.I went at 9:45 am and EVERY dish was empty. I ordered eggs sat down and Waited and nothing was restocked.
4.3
Ok
Garry D. Families with young children Philippines, September 21, 2014
Great hotel.

Room, great service and amenities.
9
Great.

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