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Malayan Plaza Hotel

ADB Avenue corner Opal Road,, Pasig, Manila, Philippines

Recent customer reviews

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Very good


based on
2144 reviews

1930 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2144)
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Alvin G. Families with young children Philippines, September 21, 2015
Cozy. Great Location and good food

Location, service and food
Will stay in this hotel again. Big rooms and at the same time late check out is okay.
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Glenda J. Families with young children Philippines, September 18, 2015
Great enjoyable experience

Great location, great customer service, spacious room
My family stayed there for a week from 12-18 September. Customer service was great especially that they transferred us to a 1-bedroom unit as we complained of a noise coming from the other room which was undergoing renovations during our stay. My son and his cousin enjoyed the playroom and the swimming pool a lot. The room was equipped with cooking stove and it was a great help to avoid long queue in the restaurants since we have children staying with us. The only problem we had then was really the traffic around the area and that most of the streets going to Malayan Plaza are one-way.
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Lalaine T. Business travelers Philippines, September 17, 2015
Great Location

convenient location, reasonable rates, comfortable stay.
Overall was okay, but the wireless internet connection is a bit slow, it is really important and essential whenever I travel.
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Dulcesimo J. Couples Philippines, September 16, 2015
The Best Hotel

big clean rooms, helpful security guards, best breakfast
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Lendle L. Families with young children Philippines, September 12, 2015
value for money

the staff, being in a best location and value for money
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Mark D. Business travelers United States of America, September 10, 2015
if not for breakfast, id give them a worse rating

breakfast and lounge staff were very nice
Let me go straight to the point: Requested cleaners to come, they didnt. Had issues with AC remote, asked someone to fix it, he just powered the AC on but never could adjust the temperature. It stayed on 25 the whole stay, and was promised eveyday that they were going to replace the remote when they come clean (which they never did). Asked for towels and soap and lotion at 8pm, it took 3 phone calls, and 3 hours later (recieved towels about 10:30pm) to get my request. Also asked the bellman who brought the towels to make sure they tell housekeeping to clean in the morning. He just said yes. But nobody came. Internet is horrible. Plain horrible. You can only connect to one device at time, it is so slow, it cuts you off even before you could log in to basic sites such as yahoo or google. Water mode is either too hot or cant spew hot water anymore, please enjoy a cold shower instead. The only bright side was the people at their breakfast lounge. My eggs were cooked perfectly, Mark and Tonie (im almost sure that is her name) were very attentive, the food options were basic, but hit the spot. I appreciate how they remember how we wanted our coffee and our eggs. I booked this place because of the 2 room setup which would have allowed me to work at night while my girlfriend/partner would be able to sleep. Sadly, with the lack of accomodation from the hotel management and of the horrible internet connection, the trip ended up not being productive.
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Dr. F. Solo travelers Philippines, September 10, 2015
Keep abreast

TV was ok Bed ok Staff ok
Made me miss my room terribly! The sofa'leatherette was torn. Not a pleasant sight to see. Curtains were stuck. Coffee sachets were very few. Furniture were not well polished. The feeling its not so clean creeps in. The room could be improved a lot. The twin sharing room was even less pleasant to stay in.
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Xzenia C. Families with young children Philippines, September 6, 2015
Good location...but not for your car.

Location. Location. Location.
Fairly ok. But very limited parking. So if you come a little late, you have to park your car in an open car park which doesn't look too safe (though guarded) and quite a walk from the hotel. This can be very inconvenient during a heavy downpour, which is exactly what I experienced. The staff was quite helpful though, but I wished they readily informed me that I could reserve a space at the basement so I could move my car the moment a slot frees up. I also tried to borrow an umbrella from the doorman so I could retrieve my car during the downpour but he refused to lend me one because of incidences of unreturned umbrellas. Valet parking wasn;t available either :(
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Jaimee T. Families with young children Philippines, September 6, 2015
Very nice

I like the pool, location and staff
it was nice
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Jasper J. Business travelers Philippines, September 1, 2015

Breakfast spacious near a convenience store
The room is spacious and wonderful I love it so much! The breakfast has a small table full of breakfast goodies. From Filipino dish to American. I love it. Special mention to my helpful staff criselle hope I spelled it right.
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