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Mandarin Orchard Singapore

333 Orchard Road, Orchard, Singapore (Show on map)

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Formerly : Meritus Mandarin Hotel
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Area: Orchard Number of Rooms: 1077
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
12460 reviews

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (12460)
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Siew Y. Solo travelers Malaysia, August 29, 2013
comfortable

convenient, comfortable, luxury,friendly staff , everything just perfect & no complain .
10
this hotel is very luxury but the price are value for money . located closed to city center. dining , shopping , clubbing, sight seeing just nearby . all public transport just nearby & convenient .staff very helpful & friendly , all service just great & perfect . restaurant many many choices of unique food & delicious. facilities like internet , swimming ppol ,business center are good.
Tracy M. Families with young children New Zealand, August 29, 2013
Usually stay here while in Singapore

Quick check in, great concierge service, easy to get taxis here
7.7
I always stay here as its very convenient to the city. This time, my room was on the 20th floor but right above the Aircon condensers and the noise was unbearable, it was so lud my bed actually vibrated through the night. I did request a room change to the other side of the hall but this wasn't followed up. I also don't have breakfast at this hotel as its too expensive for buffet and just go to the Jones the Grocer downstairs for the best coffee. Would advise that they upgrade the baby cots as my 7 month old managed to demolish their old style cot!
Marissa S. Families with older children Indonesia, August 29, 2013
nice luxury hotel

location, center, big bed
7.3
It was a big room. Get the main tower. It was definitely a pleasant stay. Beds are big, spaces to walk around, Wifi free.
Chirapon I. Business travelers Thailand, August 29, 2013
Satisfied

Good location and near shopping area
8.3
Attentive staff. Clean room. Nice shopping malls near by. Good food and bar.
Stanley A. Families with older children Indonesia, August 29, 2013
shop till you drop

located right in the middle on orchard road, good language skill, very clean and nice room
9.3
Kien P. Couples Malaysia, August 28, 2013
Nice hotel in a good location

Comfortable Room, Great Location and great restaurant
9.3
Excellent stay! It is located at the heart of the Orchard road which is the place to go for for anyone who loves shopping. In particular, I love their restaurant and gym.
Zhe L. Families with young children China, August 28, 2013
great hotel whichI will consider booking again

large room, friendly staff, great location
9.3
we love the location of it very much. there are plenty food choices just a few steps away, from cheap to expensive. the check out is really fast and hassle free. the only thing imperfect, and it is also the imperfection of many 5 point hotels , is the slippery floor. The marble floor looks nice but it made me almost fall down to floor many times, one time was at entrance of swimming pool, which scared the pool staff since I am 7-mth pregnant. Anyway, it is still our favourite hotel in Singapore.
Ali M. Couples Indonesia, August 28, 2013
Prime location

shopping, fine dining
8.3
Liang T. Couples United States of America, August 28, 2013
All in all it was a bit disappointing.

Clean, comfortable, close to shopping centers
7.3
It was a bit disappointing, because the check in and check out process was too long. When you are tired from a long trip, every minute matters. They need to improve the check in and check out process. We had to wait around 40 minutes to get our room, because our room was not ready when we got there, despite we came after their standard check in time which is at 2 PM. When we checked out, we had to wait in the line for minutes because it seems to us that the staffs were not quick enough in helping guests who wanted to check out.
Mun S. Business travelers Malaysia, August 28, 2013
Great Hotel with friendly staffs

Excellent hotel with friendly staffs. The rooms are very clean and luxury. Pleasant and relaxing stay.
9.7

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