or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Mandarin Orchard Singapore

333 Orchard Road, Orchard, Singapore (Show on map)

Book now!

Formerly : Meritus Mandarin Hotel
Mandarin Orchard Singapore Singapore - Lobby Mandarin Orchard Singapore Singapore - Lobby Mandarin Orchard Singapore Singapore - Swimming Pool Mandarin Orchard Singapore Singapore - Fitness Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Superior Deluxe Mandarin Orchard Singapore Singapore - Superior Deluxe Mandarin Orchard Singapore Singapore - Superior Deluxe Mandarin Orchard Singapore Singapore - Superior Deluxe Mandarin Orchard Singapore Singapore - Superior Deluxe Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room
Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Room Mandarin Orchard Singapore Singapore - Meritus Club Room Mandarin Orchard Singapore Singapore - Meritus Club Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Executive Suite Mandarin Orchard Singapore Singapore - Executive Suite Mandarin Orchard Singapore Singapore - Executive Suite
Area: Orchard Number of Rooms: 1077
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.2

based on
12456 reviews

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (12456)
Sort by:
Andi W. Families with young children Indonesia, July 15, 2013
very bad experience staying at a 5 star hotel

first is nothing, second is nothing, third is nothing
2
it was my first bad experience stay at a five star hotel. never thought that a 5 star hotel can be like this. on my second day staying at mandarin orchard, I found out whenever taking bath the water will overflow to the bathroom floor. so i can only took a very short bath, wait the water to recede then my kids can took shower. after all had took shower and waited the water to recedes, I had to use towels to clean up the floor cause it is a dirty having bath water coming out like that. I complained about this and asked to be taken care off. but when I came back problem still there. the next morning, I complained again and asked the same thing. I would be gone almost the whole day. but only came back at night to find same problem and got worsen, so I complained again. but since it was too late and my kids all asleep. when I checked out I shown the picture of the bathroom floor when flooded with water, the staff only asked if I want to talk to a manager or file a report of complaint. i didnt do both. why ? because it is a five star hotel. when I complained the first time, they should have taken action. then second complaint. then the third complaint. still nothing being done. so why would I want to waste my precious time on my check out to complain. if the hotel manager did his/her job, noticing so many complaints, he or she should do something already, because it is a 5 star hotel. But sadly, I didnt fell like staying at a five star hotel, more of a zero star hotel. maybe a motel can provide better service. I purposely choose mandarin orchard because on my previous trip it was wonderful especially having kids on the trip. But sadly it turned out to be a very bad experienced. and if can, I would like to have a refund because it doesn't worth anything staying at the mandarin orchard.
Jasma H. Groups Indonesia, July 15, 2013
Great Hotel in downtown

Near Shopping Center and easy access to every where
7.7
Awesome hotel with five star facilities, easy access and near from shopping center in orchard road
Gerard S. Couples Indonesia, July 14, 2013
Centrally location

Shopping centre surround, easy to reach public transportation,
8.3
Comfortable, clean, nice interior and quiet large room
Agustinus D. Couples Indonesia, July 14, 2013
Nice and clean room

Clean, centrally located
7.7
Nice and clean.. The hotel centrally located. The room rather small
Xuyen Q. Business travelers Vietnam, July 14, 2013
Very good location, clean room.

Hotel is very good location, room s clean, staffs helpful
7.7
Hotel Very good location, clean room. Staffs friendly, helpful, hotel clean, out door have everything. I ll recommend hotel with my friends and I ll come back Mandarin again.
Siaw T. Solo travelers Indonesia, July 14, 2013
Convinient stay

Location, comfy bed
7.3
We had a good room, nice comfortable bed, but size of the room was much smaller than those type of rooms below ours.
Vira S. Families with older children Thailand, July 14, 2013
It was quite okay. But the service could be better

1) large 2) nice lobby 3) checking in and out
6.3
The service was really bad it took a really long time to get something that I orderd from the room. Plus the housekeeping lady wasn't so friendly and she was complaining about too much work.
Hardi T. Couples Indonesia, July 14, 2013
excellent

near shopping center, convenient, friendly staff
8.3
we like to stay at Mandarin Orchard, has a lot access to shoping center.
Dulfinch A. Families with older children Indonesia, July 14, 2013
Superb Stay

Big & nice room, comfortable bathroom, located on Orchard Rd
8.7
Yunus T. Couples Indonesia, July 14, 2013
centrally located hotel

location... clean.... good breakfast
8.3
hotel check in is fast. hotel located at middle of orchard road make it very good location. hotel room is comfortable. bathroom is good. TV channel is wide various choice. easy access for taxi. staff are friendly.

Book now!

Sale ends soon!


AS-AGWEB-3A07