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Excellent 8.2
Based on 14307 reviews

Recent customer comments

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based on 14307 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8

Anne A.
February 13, 2014
Very convenience, close to restaurant & shopping.
Room size good, near cafe & rest, rate is reasonable

Bolormaa D.
February 13, 2014
It was great to stay. But internet was very slow.
Location, clean, staff
The hotel location is really good for shopping. It was great to stay in Mandarin Orchard Hotel. Internet was very slow. pool is in small space. Clean and very nice hotel.

Kau T.
February 12, 2014
Best location for Shopping
Close to shopping area, Great BF and attentive staff

February 12, 2014
Central location to many shopping centres
Close to subways, many shopping centres and nice restaurants
A bit disappointing as they did not provide newspaper during my first 5 days stay there till I reminded them and they even forgot replenish the room amenities and bottled waters. For a 5 stars hotel, this standard is below my expectation

Chau T.
February 12, 2014
Pleasant & relaxing
Location, service and facilities

February 12, 2014
excellent location, but too noisy
location, that is the only thing that I think it is good, no others can be recommended.
good location, but too noisy, the noise comes from outside traffic, from the elevator, from the connecting door, the neighbour room, the voices and the tv sounds..... and I want to change a room , they told me to wait till the next day. I said that I had better cancell the booking and check out now, move to another hotel, or it will be a sleepless night for me. They said you can only cancell the booking with agoda, they can not do, and we have paid all the cost for 3 nights. I tried to call agoda China, Singapore and Thailand,all the tel that I can find, but no body answer any of the phone, and that was only afternoon time, not midnight. I was so disappointed. Finally, after my tough fighting , they change the room, no connecting door, little bit far away to the elecvator, still noisy from outside traffic, but it is a little bit better. In overall, it do not value the rate of 5 stars, nor the money. The staffs are really bad services, bad understandings,nearly the worst that I have ever met. And the hotel are full of groups, the lobby are so noisy like a market, guests waiting for breakfast are in long Q....... Sorry to say that. It was a bad experience, nothing satisfied, only the location of shopping.

hendra W.
February 12, 2014
good location hotel
near the orchard
it was nice to comeback to this hotel. the room is very comfortable as always, and they serve many food to choose from the breakfast menu. the hotel is quite crowded when we come, but thats a good sign that this hotel is very famous.

Fifi F.
February 11, 2014
many access for running, shopping, restaurant etc
(1) the location

David S.
February 11, 2014
good location, close to shopping mall

Nika H.
February 11, 2014
Great location and clean room
Great location, comfort and clean room