arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent traveler reviews

Filter by traveler type

based on 13900 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.8

8 Lim A.
September 16, 2013
Attentive staff, clean rooms
Nice rooms, attentive staff, great location

8 Audric B.
September 13, 2013
great room. smoking floors.super convinient
Fine experience. Awesome location. For those who like shopping its the best. They provide smoking room option, which is great for me. Although the staff is not so great.

8.3 Fiona H.
New Zealand
September 22, 2013
Fabulous views
Location, staff, view.
Great view with Marina Bay Sands in distance. Amazing location in the heart of Orchard Rd. Close to MRT, shopping and restaurants. Staff were very helpful.

9.7 Luke M.
September 28, 2013
Staff service n cleanness
Very nice friendly polite staff, clean room. Close to shopping malls and eating areas

9 Truong K.
September 13, 2013
my last night in singapore was great
centrally located, large room, friendly staff
i spent my last night in singapore in Mandarin hotel. the room was large, clean and comfortable. I will return

5.7 Jitinder L.
New Zealand
September 12, 2013
Beautiful vibrant city
Central location
Staff a bit pushy about upgrading your room as soon as you arrive.

8.7 chen S.
September 12, 2013
great location and service
food, internet, service
good experience with nice location, international buffet is very good , friendly reception and house keeping. complimentary internet is really convenience for guests also, very near shopping centers with convenient public transportation such as MRT, Buses. of course, all facilities are great.

8.3 Helena O.
September 12, 2013
Comfortable stay in a great location
Location, Comfort, Staff
Enjoyed my stay as the location was great, easy to get taxis and right in the heart of Orchard. The staff was also friendly and attentive. The check-in receptionist upgraded me to a Deluxe room as my original room wasn't ready and I had to rush off for a meeting.

6.3 Jane L.
September 19, 2013
great location
centre location. closed to shopping area, staff friendly
Location was fantastic for shopping. Room was comfortable with all the required technology and creature comfort .I like the hotel location which is very close to Takashimaya, Paragon and other shopping shops selling branded items. Location is the best selling point of this hotel. Housekeeping were very good. not luxurious for a 5-star, interior design not attractive

7 wong K.
January 03, 2014
great experiences due to excellent location
location, access to shopping mall, clean
very good, and can easily access to many shopping mall by walking