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2015
Excellent 8.2
Based on 14314 reviews

Recent customer comments

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Excellent



based on 14314 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8

Stefan M.
Switzerland
January 02, 2014
very nice shopping stay
service location quality
Very friendly receptionist lady Diana gives a perfect impression to a guest who arrives early .orning. we was tired but through the friendly service we got a good mood.

CHENG Y.
Malaysia
January 02, 2014
Relaxing
Good service,food,centrally located.
Enjoyable and relaxing.Very good and fast service.No issue with in-room or bath room facilities.

Robert L.
Australia
January 02, 2014
amazing
the staff
It was a great hotel but I didn't like having the the glass wall in the bathroom especially when we were going to the Toilet

sunimal R.
Sri Lanka
January 02, 2014
stressful stay due to bad behavior of front desk s
location
stressful stay due to bad behaviors of front office staff

Quah B.
Malaysia
January 02, 2014
very well location
good location, big room and good staff service
The hotel located in central of Orchard Room, very good for shopping. the room is big and comfort. Nearly perfect.

yuang T.
Brunei Darussalam
January 02, 2014
Overall Pleasant
Location, cleanliness and comfort
Stay was alright as usual with no issues. Have been staying numerous times over the years in the hotel and hotel just refurbished again with a new wing.

ivone H.
Indonesia
January 01, 2014
Good location but not value for money
Good location
Not so great, overall, the service is crap. The restaurant is limited too. Room service menu is limited as well

ivone H.
Indonesia
January 01, 2014
Ordinary hotel and not value of money
Located in orchard
Service is so ugly especially the concierge! They are hopeless

Fanny S.
Indonesia
January 01, 2014
Centrally located with many shop and dine options
Location, Internet, City view
We have always been staying at Mandarin Orchard due to its centrally located in the heart of Orchard area. Its recently added internet access in the room and any areas in the hotel is a significant plus point when it comes to deciding where to stay. Staff performance was not bad compared to other 5star hotels around Orchard area.

Fanny S.
Indonesia
January 01, 2014
Centrally Located with many shop and dine options
Location, Internet, City view
We have always been staying at Mandarin Orchard due to its centrally located in the heart of Orchard area. Its recently added internet access in the room and any areas in the hotel is a significant plus point when it comes to deciding where to stay. Staff performance was not bad compared to other 5star hotels around Orchard area.


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