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Mandarin Orchard Singapore

333 Orchard Road, Orchard, Singapore 238867

Recent customer reviews

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Excellent

8.2

based on
13525 reviews

10854 reviews in English

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (13525)
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Jonathan K. Couples United Kingdom, August 18, 2015
Okay - Hotel too big for itself. Not 5 Star

Location - Rooms okay - breakfast okay
7.7
I was disappointed in the Madarin, it simply too big, has too many guest with insufficient cummunal space or facilities. Always feeling crowded, huge queue's for check in and out, for breakfast, for lifts. No nice lobby space to really relax and wait like you would in most 5 star hotels. Needs a replan on layout of lobby, checkin and restaurant. Won't stay again here. Sorry
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Erik T. Business travelers Indonesia, August 17, 2015
OK

OK
6
OK
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Adrian S. Couples Indonesia, August 17, 2015
One of the best places to stay at Orchard Road.

Location conveniently surrounded by malls, wonderful selection of restaurants at the mall just below the hotel, easy access to surrounding areas.
8.7
Had a great stay at Mandarin Orchard Singapore. Stayed only for a couple days for leisure. Being at the middle of Orchard Road, it has easy access to surrounding stores, including a fine selection of shops just below the hotel itself, and while not exactly close, it is nearby MRT stations. It is great particularly for those who are staying short term and going around Orchard.
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Donghoon L. Couples South Korea, August 17, 2015
Good location

location, food and reputation
7
Undestandable with the reputation. However room condition is definitely old.
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Swee E. Families with young children Singapore, August 17, 2015
5star hotel

Conceirge staff very courteous and efficient, check in was fast. Hotel well equipped and is very clean and comfortable .
8.7
Stayed in mandarin hotel for 2 nights with breakfast. Hotel is well situated in the heart of orchard road, surrounding with shopping centres. Easily accessible to most places of interest.
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Marlinda N. Families with older children Indonesia, August 17, 2015
Love the hotel and location

Location location location
9.7
It was pleasant and definitely coming back
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Cynthia S. Families with older children Indonesia, August 17, 2015
Good location, spacious room

The location, cleanliness, spacious room
8
It's really nice since the room is big enough and clean. the hotel is also close to orchard shopping mall which ease us to find food and go shopping
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Hung C. Couples Vietnam, August 16, 2015
excellent stayed at Mandarin Orchard 16 Aug 2015

Location. Money Value. Staff services
9.3
First night was excellent as we could get Early check-in at 12pm Noon. Receptionist did a good job to change double bed room to twin beds room. Even though the Agoda booking request is stated 1 Twin beds room needed, but it seems to be ignored. sencond night, same sevice. when leaving the hotel, bell desk staffs were helpful and friendly when we requested a van (7 seats taxi). total are lovely, Thanks
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Chia L. Families with young children Malaysia, August 16, 2015
Holiday

location
7
Good
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Thanat T. Families with young children Thailand, August 16, 2015
Great Location on Orchard road

Location, Food, and Room cleanliness
7.7
Our family with young kid visit Singapore and stayed at Mandarin Orchard Hotel. Its location is the best. Overall everything was good except the room rate was a bit pricey, but we were happy with the service and overall quality.
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