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Mandarin Orchard Singapore

333 Orchard Road, Orchard, Singapore (Show on map)

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Formerly : Meritus Mandarin Hotel
Mandarin Orchard Singapore Singapore - Lobby Mandarin Orchard Singapore Singapore - Lobby Mandarin Orchard Singapore Singapore - Swimming Pool Mandarin Orchard Singapore Singapore - Fitness Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Executive Premier Room
Mandarin Orchard Singapore Singapore - Executive Premier Room Mandarin Orchard Singapore Singapore - Executive Premier Room Mandarin Orchard Singapore Singapore - Executive Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Room Mandarin Orchard Singapore Singapore - Meritus Club Room Mandarin Orchard Singapore Singapore - Meritus Club Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Executive Suite Mandarin Orchard Singapore Singapore - Executive Suite
Area: Orchard Number of Rooms: 1077
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
11384 reviews

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.7
All reviews (11384)
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David B. Solo travelers United States of America, August 31, 2014
Loud parties in rooms with no staff attention

location, room, location
6.7
They were very casual about kids running up and down the hallways. Apparently there was a party on this floor (like a wedding group, or a family get together) and they booked a few rooms on my floor. After about 3 hours of slamming doors, running, music, loud yelling in the hallways - I peeked out my door to see if I could ask the "kids" to tone it down. Next I was going to call the front desk. The staff had just arrived (called by another room?) and was breaking up the party. WHY did they wait until 3AM to stop this absurdity? I will NOT stay in this hotel again. This was the second time I noticed they have these groups booked, and as a business traveler, its not worth it for me to put up with loud " hallmates ".
Suwanto S. Families with young children Indonesia, August 31, 2014
good hotel

location, food and good staff
9.7
Good location because near to shopping mall and the hotel was clean and good staff.
Keith L. Couples United Kingdom, August 31, 2014
Frequent User

The Mandarin Orchard is conveniently located for Orcharde Road which is the main shopping area and with good transportation facilities to other areas.
8.3
Md A. Solo travelers Malaysia, August 31, 2014
Great location

Location, generous spread of breakfast
9
Everything else was perfect. Except for 4 times hotel staff knocked the door. After twice knocking, they opened the door. I was still sleeping in the morning. My mistake for not on the no disturb button. First, room service, second checking the minibar, drilling the torchlight holder, lastly check everything was ok. No doubt they want to make sure our stay was perfect but i prefer they check the minibar when checking out.
Farina C. Families with older children Sri Lanka, August 30, 2014
Perfect location friendly and helpful staff

Location comfort staff
8.7
Liew L. Couples Malaysia, August 30, 2014
Great location

Location, location and location
7.7
Location is great but staff service is average.
Andy K. Business travelers Malaysia, August 30, 2014
Lack luster service

Location location location
7
It was raining for days, and they could not loan a single umbrella. Front desk staff seem uninterested to provide due service, uninterested and not proactive. A large 5 star hotel that could not break a $1000 note for their guest. Even the staff manning the front entrance traffic could not be bothered to control the traffic, despite the long queues. Unbelievably poor service for a so called 5 star. The only saving grace is the LOCATION for this hotel, perhaps they already knew that, hence the careless sporadic service.
Christine T. Groups Indonesia, August 29, 2014
Very nice hotel with comfortable rooms

Location, comfortable room, cleanliness
8.3
The hotel offers quite good price for its rooms. We stayed in the Premier Mandarin room and very satisfied with it. The bathroom is extremely nice and clean. The staffs are nice, efficient and helpful. The hotel situated next to Takashimaya department store which is right in the heart of Orchard road. So it is very convenient and if you visit Singapore for shopping, then this is one of the best hotels in Orchard rd.
Hoang Y. Families with older children Vietnam, August 29, 2014
Good

Near centre, enjoy, good food
9.7
Good
Yuliantina W. Business travelers Indonesia, August 29, 2014
Good location

Strategic location, comfort room,
7
Pleasant and good location

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Customer Reviews - Mandarin Orchard Singapore, Singapore

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