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Mandarin Orchard Singapore

333 Orchard Road, Orchard, Singapore 238867

Recent customer reviews

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Excellent

8.2

based on 13925 reviews

11190 reviews in English

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (13925)
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Kok H. Couples Malaysia, May 30, 2016
Mandarin orchard
4.7
location location location.. Mandarin orchard just situated heart of the Singapore.. very convenient for me to walk and shop around.. room bit tired and the water pressure very low while taking show.
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Azalia S. Families with older children Indonesia, May 29, 2016
Great Room, Awesome Location, Mediocre Service
5.3
Location was the main reason why we choose this Hotel. It is smack bang in the middle of Orchard road, next to great shops and restaurants. We booked a premier room as it is larger than the rest of the room option. The room looks like it has been refurbish, everything looks new. Bathroom was big and lush. The downside is mainly on guest service. We called housekeeping and front desk a couple of times, and both times no one picks up. Concierge was full of attitude when we want to book a cab and ask for the cab number (it is Saturday afternoon, and slightly chaotic with very long queue for taxi). Other than that, it was a pleasant stay.
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Yang W. Families with young children China, May 29, 2016
Let down by connecting doors
5
We went to the trouble (and extra cost) of getting two connecting rooms only to find that the doors could only be opened by staff and if they closed they locked again. No key could be provided (apparently all they have are master keys now!) and they tried to claim this was normal - however I have stayed in many hotels with connecting rooms and this is not normal. In the end they wedged the doors open - but that meant that light and sound travelled both ways and destroyed any chance of a romantic weekend for my wife and I.
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Salehbhia D. Business travelers Australia, May 27, 2016
Nice
6.7
Excellent
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Eric T. Groups Indonesia, May 26, 2016
Best location but pricy
5.7
Location no doubt is best but price is quite high. If there are price promotion or discount then it will be great since the room is basically smalller than other expensive hotels.
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Eric T. Groups Indonesia, May 26, 2016
Best location but pricy
5.3
Location no doubt is best but price is quite high. If there are price promotion or discount then it will be great since the room is basically smalller than other expensive hotels.
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Merie V. Solo travelers Indonesia, May 26, 2016
I am course from Singp .. This hotel very good for
6
Very nice..very good for All 😊 ( drg merie - Jakarta)
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Yadnee E. Families with young children Philippines, May 25, 2016
Great location!
6
Perfect hotel for those who want to go shopping in SG
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Lo S. Business travelers Hong Kong, May 25, 2016
Good
6.7
Good
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But P. Groups Cambodia, May 25, 2016
Very good location. Nice food and friendly staff.
6
Very good location. Nice food and friendly staff.
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