or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Mandarin Orchard Singapore

333 Orchard Road, Orchard, Singapore (Show on map)

Book now!

Formerly : Meritus Mandarin Hotel
Mandarin Orchard Singapore Singapore - Lobby Mandarin Orchard Singapore Singapore - Lobby Mandarin Orchard Singapore Singapore - Swimming Pool Mandarin Orchard Singapore Singapore - Fitness Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Deluxe Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Executive Premier Room
Mandarin Orchard Singapore Singapore - Executive Premier Room Mandarin Orchard Singapore Singapore - Executive Premier Room Mandarin Orchard Singapore Singapore - Executive Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Room Mandarin Orchard Singapore Singapore - Meritus Club Room Mandarin Orchard Singapore Singapore - Meritus Club Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Meritus Club Premier Room Mandarin Orchard Singapore Singapore - Executive Suite Mandarin Orchard Singapore Singapore - Executive Suite
Area: Orchard Number of Rooms: 1077
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.2

based on
11849 reviews

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.7
All reviews (11849)
Sort by:
Riesa F. Families with older children Indonesia, December 18, 2014
Perfect location

great location, friendly & helpful concierge, effective check in & check out
9.3
feels like home
Wing K. Families with young children Hong Kong, December 17, 2014
very nice hotel

Location is perfect. Staff is helpful an nice.
9
Raymond T. Families with young children Singapore, December 16, 2014
Business hotel

Food, location and service
8
Ok, swimming pool was small. But made up by an excellent location.
Andrew R. Families with older children Malaysia, December 16, 2014
A pleasant 2014 year ends hols.

A perfect location for shopping on the orchard road.
7.3
Very comfortable clean rooms with comfy bed and clean toilets but carpets were a little musky.
Peter W. Couples Australia, December 16, 2014
Excellent service and stay

good atmosphere, clean, and upmarket
8.3
excellent stay, friendly staff, and upmarket furnishings Food was excellent
Hock C. Groups Brunei Darussalam, December 15, 2014
Worst Experience in Singapore so far

Location, room cleanliness & service
6.3
Booked a double bed but was told not available upon arrival. Further charges were required to upgrade to a more premium room with double bed. Went to ZoukOut Event and have difficulty getting metered taxi back to Hotel. Later found out from taxi drivers that some bell boys directing taxi for hotel shouted at some of them after dropping off customers at hotel entrance. You can see that bell boys have to walk out to road to get taxi for the hotel and some taxi just drove by ignoring them. This is true and told by another taxi driver. Made a complaint at the level 5 lobby about this but they say "It is not the hotel's problem, it is the taxi company. And THERE IS NOTHING WE CAN DO" instead of looking into the matter. I would not recommend this hotel to anyone wanting to stay around Orchard Road because: Difficult to get taxis back after big events or peak hours. Staff cannot do anything to improve the hotels reputation which makes this not a 5 star hotel.
Hendro G. Families with older children Indonesia, December 15, 2014
Good

Near orchard road
8.3
Joey M. Couples Philippines, December 15, 2014
Review for Mandarin Orchard

location
9.3
Enjoy our stay and celebrate our wedding anniversary as well as my birthday. Overall highly recommended :)
Ai L. Couples Malaysia, December 14, 2014
Good Location

Location, Clean, Staff Performance
8.3
Pleasant stay, close to shopping area Orchard.
Jan B. Couples Netherlands, December 14, 2014
A very disappointing stay at a run down hotel

Only the male staff at the concierge were polite and helpful. We really cannot think of anything else we can highlight as being pleasantly memorable.
4
We were surprised at the disorganised, tatty reception, really un-spectacular and cheap looking Christmas decorations, check-in had us standing for 15 minutes, at one point we thought we were in the wrong (three star) Hotel. Staff were obviously under pressure, especially at breakfast where they were really quite rude, break-fast selection/variety was poor, we only ate omelette as everything else was sweaty and un-appetising. The ready made scrambled eggs looked like oatmeal, don't know what it tasted like. Some of the lights of the lift were broken, stains all over the carpets, bad smell at some places. uncomfortable chairs and formica tables at breakfast, clumbsy cutlery, etc., etc. The concierge was the only pleasant thing one gentleman in particular, the taxi counter staff was bossy and rude to my wife. There was nowhere pleasant and restful to sit and wait, we will not be recommending or returning to this hotel.

Book now!

Sale ends soon!

Mandarin Orchard Singapore SingaporeMandarin Orchard Singapore Singapore - LobbyMandarin Orchard Singapore Singapore - LobbyMandarin Orchard Singapore Singapore - Swimming PoolMandarin Orchard Singapore Singapore - Fitness RoomMandarin Orchard Singapore Singapore - Deluxe RoomMandarin Orchard Singapore Singapore - Deluxe RoomMandarin Orchard Singapore Singapore - Deluxe RoomMandarin Orchard Singapore Singapore - Deluxe RoomMandarin Orchard Singapore Singapore - Deluxe RoomMandarin Orchard Singapore Singapore - Premier RoomMandarin Orchard Singapore Singapore - Premier RoomMandarin Orchard Singapore Singapore - Premier RoomMandarin Orchard Singapore Singapore - Premier RoomMandarin Orchard Singapore Singapore - Premier RoomMandarin Orchard Singapore Singapore - Premier Room Mandarin Orchard Singapore Singapore - Executive Premier RoomMandarin Orchard Singapore Singapore - Executive Premier RoomMandarin Orchard Singapore Singapore - Executive Premier RoomMandarin Orchard Singapore Singapore - Executive Premier RoomMandarin Orchard Singapore Singapore - Meritus Club RoomMandarin Orchard Singapore Singapore - Meritus Club RoomMandarin Orchard Singapore Singapore - Meritus Club RoomMandarin Orchard Singapore Singapore - Meritus Club Premier RoomMandarin Orchard Singapore Singapore - Meritus Club Premier RoomMandarin Orchard Singapore Singapore - Meritus Club Premier RoomMandarin Orchard Singapore Singapore - Meritus Club Premier RoomMandarin Orchard Singapore Singapore - Executive SuiteMandarin Orchard Singapore Singapore - Executive SuiteMandarin Orchard Singapore Singapore - Executive SuiteMandarin Orchard Singapore Singapore - Executive SuiteMandarin Orchard Singapore Singapore - Executive SuiteMandarin Orchard Singapore Singapore - Regency SuiteMandarin Orchard Singapore Singapore - Regency SuiteMandarin Orchard Singapore Singapore - Regency SuiteMandarin Orchard Singapore Singapore - Regency SuiteMandarin Orchard Singapore Singapore - Regency SuiteMandarin Orchard Singapore Singapore - Presidential SuiteMandarin Orchard Singapore Singapore - Presidential SuiteMandarin Orchard Singapore Singapore - Presidential SuiteMandarin Orchard Singapore Singapore - Presidential SuiteMandarin Orchard Singapore Singapore - Presidential SuiteMandarin Orchard Singapore Singapore - Meeting RoomMandarin Orchard Singapore Singapore - Meeting RoomMandarin Orchard Singapore Singapore - BallroomMandarin Orchard Singapore Singapore - BallroomMandarin Orchard Singapore Singapore - BallroomMandarin Orchard Singapore Singapore - Meritus Club Premier RoomMandarin Orchard Singapore Singapore - Triple ThreeMandarin Orchard Singapore Singapore - Coffee & CrustMandarin Orchard Singapore Singapore - ChatterboxMandarin Orchard Singapore Singapore - ChatterboxMandarin Orchard Singapore Singapore - Bar on 5Mandarin Orchard Singapore Singapore - Shisen Hanten RestaurantMandarin Orchard Singapore Singapore - Top of The MMandarin Orchard Singapore Singapore - Top of The MMandarin Orchard Singapore Singapore - Top of The MMandarin Orchard Singapore Singapore - Top of The M

Customer Reviews - Mandarin Orchard Singapore, Singapore

AS-AGWEB-3A04