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Mandarin Oriental Manila Hotel

Makati Avenue, Metro Manila, Makati, Manila, Philippines 1226 (Show on map)

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Area: Makati Number of Rooms: 448

Recent customer reviews

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Very Good

7.9

based on
890 reviews

Value for Money
7.4
Location
8.2
Staff Performance
8.1
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
8.3
Food/Dining
7.7
All reviews (890)
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Kenneth M. Business travelers Singapore, June 14, 2013
Very friendly and helpful service staff

efficient, courteous staff, helpful in distress situation
9.3
I am very grateful to your staff for helping me retrieve my luggage in the taxi after i checked out earlier in the morning. This incident happened when I alighted the taxi on Valaro to return an umbrella to a colleague at the Globe Telecom office . As the taxi could not wait because of the traffic, he had to move from where I alighted. When I returned to the same spot where I alighted the taxi, I was unable to locate him. I was very anxious to locate him as my flight back to Singapore was due in a couple of hours. Fortunately the taxi driver did what I had hoped he would do - he returned to Mandarin Oreintal Manila to alert your front desk staff who immediately called me. Once I confirmed my location, it took the same taxi driver to find me in 10 mintutes. Once again I am very thankful for the hotel staff and concerige for the prompt follow up to help me. I managed to catch my flight on time and I'm sure the Mandarin Orieintal Manila will again be my preferred hotel when I visit Makati / Manila again.
William S. Business travelers Malaysia, June 13, 2013
Comfort stay

friendly & helpful staffs
8.3
Christopher S. Business travelers Singapore, June 8, 2013
Run down overpriced not great.

Very little is good not recommende
6
Shabby rooms, overpriced, bad food, pool horrible stay somewhere else
Elana K. Business travelers United States of America, June 7, 2013
Nice location but old hotel

location, staff, bars
6
Room was very worn. Although bathroom was nice, wallpaper was worn and practically falling off.
Morris L. Business travelers United States of America, June 7, 2013
Very Pleasant - Attention to Every Detail

Warm - Welcoming - Really Good Service in All Areas
9.3
Ghidoni A. Families with young children Philippines, June 6, 2013
out to date hotel with friendly staff

Out dated, friendly staff and centrally located
8.7
Friendly and attentive staff, very good location, very nice spa yet the hotel is quite out dated and old, food wasn't that good as well.
Michelle S. Couples Australia, June 5, 2013
Bathroom is the highlight of the rooms

Quality, convenience, service
10
It's always a great place to stay. Nothing is a problem for the staff, whether it is parking the car or getting directions, leaving something for collection or whatever. I like that the staff are not uppity, like some staff get in luxury hotels if the clientele are not dressed in designer clothes with designer luggage.
Jamal A. Families with older children Kuwait, June 4, 2013
not satisfied

big, quite and good deli
5
Kheng H. Solo travelers Malaysia, June 2, 2013
Below expectations

Location, freindly staff and good food
5.3
Leo P. Business travelers Indonesia, June 1, 2013
great

staff, location, comfort
8

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Customer Reviews - Mandarin Oriental Manila Hotel, Manila

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