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Mandarin Oriental Manila Hotel

Makati Avenue, Metro Manila, Makati, Manila, Philippines 1226 (Show on map)

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Area: Makati Number of Rooms: 448

Recent customer reviews

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Very Good

7.9

based on
864 reviews

Value for Money
7.4
Location
8.2
Staff Performance
8.1
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
8.4
Food/Dining
7.7
All reviews (864)
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Akira M. Business travelers Japan, December 20, 2012
A very close to Green Belt area

Foods, Location and Cleaness
9.3
Wilson A. Couples Philippines, December 20, 2012
Peaceful and comfortable stay

Location and accessibility, proximity to the park where there are lots of good restaurants, quite cheap for a five star
6.7
Mark B. Solo travelers Australia, December 19, 2012
Great location in Makati.

Nice pool, Fantastic service from staff,
8.7
Very nice hotel internally. Although the outside does need to be renovated as it is looking old and dated. The staff are tremendous in terms of service. All staff are friendly and helpful all the time. This is the main thing I remember from my stay here.
Shopping Tip: The Greenbelt, Glorietta shopping centres are an easy 10 minute walk. The hotel has a nice shuttle bus, but during peak times, it can take 40mins to go 1km. Nice to come back on though.
Chris W. Solo travelers United States of America, December 18, 2012
Excellent service from a personable staff.

Great location, good sized room, large bathroom, and large swimming pool.
9.7
I always enjoy the Mandarin Makati. The location is perfect for business and shopping. The food is very good and the staff is the best you will find anywhere, always available and always with a smile.
Travel tip: This hotel is central to shopping at Rockwell Power Plant Mall, Greenbelt Mall, and other department stores like SM and Landmark.
Ivan G. Business travelers Singapore, December 13, 2012
Excellent Staff

Great spread for breakfast
7
Everything was the hotel was ok. Nothing nearby have to walk abt 15 min to the nearest place to eat. The only good thing abt this hotel was their staff which they made you so comfortable about your stay. Great service which I will definitely be back in this hotel.
William F. Couples Australia, December 9, 2012
Beautiful Hotel

Beautiful hotel, great location and wonderful staff and rooms
9.3
Thsi hotel is really beautiful in every respect. It is great value for money with beautiful rooms and public areas and close to great shopping and transport. Overall a great hotel.
Shopping Tip: Thsi hotel is close to the main Manila shopping district and should be looked at.
Michael A. Business travelers United States of America, December 4, 2012
Great businessman's hotel in the heart of Makati

Great location, wonderful bars and restaurants, friendly and attentive staff
8.3
i have been staying in this hotel for many years and it is always a pleasure to return. the hotel is a great venue for conducting business and close to manila's best restaurants and nightlife. the cigar and martini bars in the hotel are classic!
Zach G. Solo travelers United States of America, December 3, 2012
Worse hotel ever, everything over priced.

Far away from Main Street just to over charge you, $10 water, $50 daily Internet, $100 breakfast, totally over change. Just don't go there, USA person. Don't go there!!!
2
from the first moment all i got is no! internet charge $50 for day! coffe $15, water $10, everything over charge and its only manila!!!!!! far away from main street just to over charge you, $10 water, $50 daily internet, $100 breakfast, totally over change. just don't go there, usa person. don't go there!!! don't go there they have no respect for your money !!! thats only manila with new york prices!!!
Mary R. Couples Philippines, December 2, 2012
Everything you'd expect from a 5-star hotel

Great service, good location, lavish rooms, great food
9.7
My husband and I checked in at the Mandarin right after our morning wedding, and we couldn't be happier. We stayed on a weekend, which is a relatively quiet time in Makati, so we had a good balance of being in a central location but still have a relaxing environment. If you want to be at the heart of Makati, Mandarin is the place - it's very close to the best malls of Makati, some of the best restaurants, the Ayala Triangle Gardens, and more. Food was great with hefty servings. We ordered the Chinese set for breakfast and it was simply delicious. One of my favorite things about the room is the bath - beautiful, spacious, perfectly sized tub. Service, as expected from a 5-star hotel, was great. Everyone was attentive to our needs/requests. You definitely get your money's worth, and maybe a bit more :)
James G. Solo travelers United Kingdom, December 2, 2012
Great Hotel Group but needs refurbishment !

Service
6.3
Friendly service as one would expect from Mandarin and Philippina staff. Front desk Junior management not that helpful ( perhaps limited authority)when faced with justifiable complaints . Don't believe the photos on the web site. My room and corridors to rooms were abysmal for a so called Mandarin 5 star property . holes in carpets . old furniture , ancient bath room with vanity mirror hanging off the wall.....clean but embarrassingly falliung apart at the seams. Coffee Shop had been refurbed and was nice , staff again excellent , and food very good in general. Great easy location for Makati. Nice pool but again getting very weary in its old age !

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Customer Reviews - Mandarin Oriental Manila Hotel, Manila

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