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Mandarin Oriental Manila Hotel

Makati Avenue, Metro Manila, Makati, Manila, Philippines 1226 (Show on map)

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Hotel Area: Makati Number of Rooms: 448

Recent customer reviews

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Very Good

7.9

based on
815 reviews

Value for Money
7.4
Location
8.2
Staff Performance
8.0
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
8.4
Food/Dining
7.8
All reviews (815)
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Philip M. Business travelers Tuvalu, April 12, 2014
Very Pleasant

Hospitality, location, standard of room.
9.3
I enjoyed the attitude of the staff as they were all very friendly, the service received was superb and I have no complaints whatsoever. The standard of the room was very good, the cleanliness was very thorough and the attention to detail was excellent, the lady who cleaned the room was very accommodating. Nothing was too much trouble. I did not try all the amenities but the breakfast was food average, you have to realise that the Mandarin is an international hotel so there should be variable choices, each day it was the same menu, which I thought was lacking. All in all though I enjoyed my stay and definitely will return on my next visit to Manila if there are vacancies.
Kulbir B. Solo travelers United Kingdom, April 6, 2014
great relaxing quite

rooms swimming pool friendly staff
8
Very relaxing quite
Aminus S. Business travelers Indonesia, March 26, 2014
Centralized, Very Comfortable and Quality Time

Comfortable and Luxury Room, Very Fast Internet, Friendly and Caring Hotel Staff
4
I am very pleased to stay in this hotel, almost everything nice from room, facility, staff and etc. except for the smoking floor and bedroom, the hotel should be able to have system to treat the air by installing some odor removal both in the hallway or especially in the bedroom. Overall the hotel is very nice and comfortable to stay either for business or leisure.
Robert V. Business travelers United Kingdom, March 24, 2014
Great location in the heart of Chinatown

Location, Staff, close to local transport
8
Paulo C. Business travelers Philippines, March 11, 2014
Rooms are old.

Location
6.3
It's okay. Rooms are old. The staff is okay. Pool is up to 10pm only. I think they really need to renovate the building. It looks not so good on the outside. Facilities are also old.
Ian T. Business travelers Singapore, March 8, 2014
Hotel is dated and Run Down

Restaurants, Staff, Club Facilities
7.3
Decent mediocre hotel but location is not the best.
Ian T. Families with young children Singapore, March 8, 2014
Hotel is in Need of a Renovation

Staff, Restaurants, Club
7
There are much better hotels in the Makati area then the Mandarin such as the Fairmont. Unlikely to stay here again.
Jian W. Business travelers Singapore, March 5, 2014
it was a nice hotel to start with

central location , good security , reasonable fitness centre
7.3
had a reasonable stay but guess it about time the do some major renovation
Jimson T. Couples Philippines, March 3, 2014
Best for staycations

Rooms, Location, Pool
8.3
I'd definitely stay here again. Would be nice if there parental controls on the adult viewing in the tv and the internet is for free. Can't believe some hotels still charge gold for internet.
William K. Business travelers United States of America, March 1, 2014
Good , comfortable

Staff , food , location
9
Everything was as should be expected for a mid range 5 star hotel , the only disappointment was that the internet was not included in the cost of the room and local calls were also charged to your bill. This is something that is included in less expensive hotels for free. At 1,000 pesos per day for internet and having to pay for local calls its much cheaper for me to stay at your competitions facility.

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Customer Reviews - Mandarin Oriental Manila Hotel, Manila

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