Excellent 8.7
Based on 71 reviews

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About Mandarin Oriental Sanya

Description

This getaway retreat is beautifully located in a tropical paradise, with plenty of activities to enjoy and destinations to visit. Adventurous guests have countless activities to enjoy, including diving in Dadonghai, river rafting, and cave and forest exploration. Within close proximity are many scenic places to discover such as The End of the Earth, Jianfeng Peak Natural Reserve, Yalong Bay National Resort District, The Goddess of Mercy Statue, and Tong Zha Folk Village. Furthermore, major shopping areas and eateries are easily accessible. Mandarin Oriental Sanya offers comfortable rooms, suites, pavilions, and villas with magnificent views overlooking the landscaped gardens and pristine beach. For the satisfaction of the discerning business travelers, there are meeting rooms available, well-equipped with advanced technology and modern conveniences. Leisure services include a secluded Spa Village and three beautiful swimming pools. Dining options are endless, offering a variety of international cuisine not to be missed.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Bicycle rental

Fitness & recreation

  • Yoga room
  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Solarium
  • Steamroom
  • Games room

Swimming & soaking

  • Swimming pool [outdoor]

Water sports

  • Snorkeling
  • Private beach
  • Water sports (motorized)
  • Water sports (non-motorized)

Land sports

  • Tennis court(s)
  • Table tennis

For kids

  • children's playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes
  • Lockers
  • Check-in [24-hour]

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Bulgarian
  • Burmese
  • Catalan
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Croatian
  • Czech
  • Danish
  • Dutch
  • Estonian
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Japanese
  • Khmer
  • Korean
  • Lao
  • Latvian
  • Lithuanian
  • Malay
  • Nepali
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Sinhala
  • Slovenian
  • Spanish
  • Swedish
  • Thai
  • Tamil
  • Turkish
  • Ukrainian
  • Vietnamese
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Policies

When booking 10 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 900 CNY
Breakfast Charge (when not included in room rate): 257 CNY
Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 5 km
Distance to Airport: 25 km
Internet Usage Fee: 100 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 4
Number of Rooms : 296
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 9.1
  • Service 9.0
  • Value for Money 8.0
  • Food/Dining 8.5

Lawrence W.
China
July 24, 2016
good
very good

Hiu L.
Hong Kong
July 03, 2016
an wesome place. Almost forget I was in China
Very nice staff. Cocktails are good and we are impressed by the environment there, sometimes, I was thought I were in Thailand or Bali. Very good hotel in Sanya

Shum L.
Hong Kong
November 02, 2015
Excellent services
Excellent staff with 6 stars standard services. Nice pool. Nice room.
Unbeatable services by MO team. Our room is being upgrade from garden view to sea view and the staff specially offer us late checkout until 4pm due to our night flight. You will feel what is privilege by every single touch point with MO staff. on the second day when we stepped into breakfast restaurant, the staff immediately recognized we prefer outdoor seat and decaf cappuccino on day 1.

Rustam N.
Kazakhstan
October 09, 2015
Nice hotel, and best service you can get in china
Service! The sea! The food!
Pros: Well one of the best hotels in the area ! the first day during breakfast we had a Russian speaking stuff came up to us and told us he was at pur service any time and we did not even know about it. This was very pleasnt and surprising and it proves the world class service of this hotel! The SPA i liked the most in this hotel. Expensive but worth it! Cons: you have to pay litterally for everything . The waiters service while dining and even at spa which is nonsrnse. I paid for spa procedures and waiters fee . I have lived in China for six years and I have never paid anything like this it was only included in the price . And it was not mentioned while ordering the spa service which i think should be there. Other thing is that if you want go any where outside the hotel, you are almost forced to take private taxi drivers services which is illegal in china! And you will pay 3 times more the normal legit taxi fee. This should be managed better. Hope hotel manager reafs this.

Katja F.
Germany
October 05, 2015
A paradise.
hotel setup, staff (friendly and attentive), location
For sure the best family holiday we ever had before.

WANG B.
China
April 20, 2015
MO never disappointed you
Staff, service, food
Everything perfect except little drawback, but the overall is good. Since the second I entered into MO, there was not a second that I want to leave the hotel and visit the city around. The hotel satisfied all my needs.

Robert W.
United Kingdom
February 01, 2015
Quick trip
Views. Room. Spa

pietro P.
Italy
June 19, 2014
Nice
Location, breakfast, staff
We really enjoyed our stat at the mandarin oriental. We had high expectations, the hotel fulfilled them

Venetia K.
Australia
June 16, 2014
Wonderful
Beautiful property Amazing staff Great spot
It was memorable . Would love to return . So happy with oyr choice

Vivien T.
Hong Kong
April 24, 2014
Very beautiful hotel with excellent service.
Beach, service, spacious room



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