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Excellent 8.2
Based on 3610 reviews

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About Mandarin Plaza Hotel

Description

When visiting Cebu, you'll feel right at home at Mandarin Plaza Hotel, which offers quality accommodation and great service. The excitement of the city center is only away. With the city's main attractions such as Ayala Center, Casino Filipino, Consulate of the United States within close reach, visitors to the hotel will just love its location.

Offering hotel guests superior services and a broad range of amenities, Mandarin Plaza Hotel is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour front desk, facilities for disabled guests, car park, room service, meeting facilities.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. The hotel offers fantastic facilities, including sauna, outdoor pool, spa, massage, steamroom, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Mandarin Plaza Hotel hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Fitness & recreation

  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • outdoor pool

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Guest services

  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
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Policies

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 350 PHP
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15.9KM
Non-Smoking Rooms / Floors: Yes
Number of Restaurants: 1
Number of Rooms : 322
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for Money 8.4
  • Food/Dining 6.9

9.6 Camilo P.
United States
July 01, 2016
Overall the stay was satisfying .Next visit to Cebu Mandarin will be the hotel of choice.
Close to the mall, friendly staff ,just few times TV had no signal. Overall it was a satisfying stay.

8.8 Nuria C.
Philippines
July 01, 2016
Suggested Points of Improvement
The hotel can improve on its lighting in the lobby, coffee shop, & in the bedroom. It was quite gloomy everywhere, with no option to brighten the place (even in the bedroom) which makes it difficult to read at night. Their staff at the reception can improve on their endorsement procedure. For our 3 nights/4 days stay and from the moment we arrived, we requested for a national daily newspaper to be sent to our room the next day. We were assured of it each time. Everyday, none was given. Each time fingers were pointed everywhere but there was no attempt for service recovery. We left on the 4th day with no shadow of any national daily. Official receipt is not automatically given at the restaurant as the law calls for. One has to request for it each time.

7.6 Joseph R.
United States
July 01, 2016
Walkie Talkies to Loud
Walkie Talkies are on full blast and the hallways magnify the sound. And you hear the staff members voice yelling into it. It would be better to lower the volume and talk into it with a quiet voice instead of yelling, Now you hear the loud squealing of the walkie talkie and the staffs voice yelling into it. I was informed that this is what they used to communicate. I suggest quiet voice and lower the volume and talk behind close doors. or put an ear plug into the walkie talkie (like you would listen to music from an MP3 player. I was also assured that the staff would lower the volume, the very same day, hours later, it woke me from a nap I was taking. Staff did not follow the directions of the team leader. Why?

9.2 Hilde P.
Philippines
July 01, 2016
Nice!
The room is clean and we got the room very cheaply.

10 Katrina L.
Philippines
June 30, 2016
Enjoyed ourselves
We really enjoyed ourselves in Mandarin Plaza Hotel. The staff was very accommodating and the location was very near the places we needed to go. We will definitely stay there again.

8.8 Zaynab K.
Philippines
June 30, 2016
Good! 👍🏻
Good hotel!

10 CHAN H.
Taiwan
June 29, 2016
very good
very good

8.4 HONGCHEOL J.
South Korea
June 29, 2016
good location
friendly staffs, good location, spacious and clean room.

8.4 HONGCHEOL J.
South Korea
June 29, 2016
good location
friendly staffs, good location, spacious and clean room.

10 mark C.
Australia
June 29, 2016
Nice stay
Always stay at Mandarin.....marvelous


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