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Excellent 8.2
Based on 3709 reviews

Recent customer comments

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Excellent



based on 3709 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for Money 8.4
  • Food/Dining 6.9

Lorraine G.
Philippines
May 24, 2016
Value for money
We stayed there for 3 nights on two different room as we had a one day gap to go to bantayan island then went back to stay again in mandarin. The room is cozy and big although room 907's toilet and bath need a little repair on the bath tub drain as the draining system is slow. Although room 1902's toilet and bath drains well so its just for the other room then. I suggest you would also have a laundry and press service although iron and board is available, you have to do it yourself. Buffet breakfast is average and should add filipino cuisine such as danggit as that is what cebu is best at. But overall, it is quite an equisite stay and id book again in mandarin as it is very accessible and just in front of ayala. Good customer service too.

Ruby O.
Canada
May 23, 2016
Great staff
Amazing experience

Daniel S.
United Kingdom
May 23, 2016
Good hotel but competitive alternative are better
Its a nice hotel but over crowded with lots of guests, alot of which are Filipinos. Not a bad thing but you get the type of people that stay there. Its cheap and basic. Breakfast is nice. I would say the price is average for the location and there are alternative hotels which are quieter and nicer for the same money. its in a part of the city that is a pain to get a taxi and travel around.

Joseph D.
Philippines
May 23, 2016
businessman
towels old already

Matthias K.
Switzerland
May 22, 2016
Positive experience
Good location, near Ayala Mall. The room was nice and clean, just the fridge didn't really work. The staff was friendly and helpful and the room rate was okay.

Torben B.
Germany
May 22, 2016
okay
Totally flooding bathroom is really not acceptable.

Edna V.
Philippines
May 22, 2016
na
na

HEUNG P.
South Korea
May 21, 2016
All of Satisfied..... Clean.free breakfast.price.
All of Satisfied..... Clean. free breakfast. price. Thank u for u'r hotel. If i come back cebu, I'll stay Mandarin hotel

Roy T.
Philippines
May 21, 2016
Best hotel in cebu!
Delicious breakfast, affordable hotel with best accomodation! Awesome

MARIA T.
Philippines
May 21, 2016
Good stay!
Very accessible to ayala mall, staffs are courteous and it was a good experience for us.