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Mandarin Plaza Hotel

Archbishop Reyes Avenue corner Escario Street, Cebu City, Cebu, Philippines 6000 (Show on map)

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Formerly : Hong Kong Plaza Hotel
Mandarin Plaza Hotel Cebu - Exterior Mandarin Plaza Hotel Cebu - Lobby Mandarin Plaza Hotel Cebu - Lobby Mandarin Plaza Hotel Cebu - Guest Room Mandarin Plaza Hotel Cebu - Guest Room Mandarin Plaza Hotel Cebu - Bathroom
Area: Cebu City Number of Rooms: 322
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2060 reviews

Value for Money
8.4
Location
8.9
Staff Performance
8.0
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
6.8
All reviews (2060)
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Fridtjov W. Business travelers Norway, November 21, 2014
Holiday

location, room, service
7
It was very ok and relaxing
Frances J. Business travelers Philippines, November 19, 2014
Good, so accessible to Ayala Cebu

Location, breakfast buffet, accommodating staff
6.7
It was good. It's really good,we got more than what we paid for. But still can't be compared to five star hotels, the feel and the ambience is there though.
Gerwevs G. Business travelers Philippines, November 18, 2014
Bad customer service
5.7
poor breakfast times-poor customer service-poor show! The hotel itself is ok but the customer service is lacking in ways.First of all the breakfast hours are between 8.30-10am ONLY AND SHOULD YOU APPEAR LATER THAN 9.15 THE FOOD IS COLD AND NOT A LOT OF IT LEFT!There is nothing on their website or anywhere else for this matter telling you the lack of eating time.Really bad considering other hotels of the same quality around it are offering decent breakfast hours.We requested a packed breakfast or an earlier breakfast as our flight was at 8am. We send a couple emails asking if there was anything they could help us with as it is about $ worth to lose and was met only with the reply"we do not do packed breakfasts"there was no other dialogue or anything else.Will not be staying at this hotel anymore
Mary J. Families with older children Australia, November 18, 2014
Location

location, comfort and foods
9.3
very good! Varieties of foods to be choose during breakfast, service is good.
Shaun W. Solo travelers United States of America, November 18, 2014
Great value for the money

Room..... Staff...Cleanliness
9
Very Good
Rocca L. Solo travelers Philippines, November 17, 2014
Comfortable, accessible

Bed, food, location
8.7
It was a pleasant stay. The beds were comfortable and the food is good. One thing negative is that pool area is in a place were in neighboring buildings can actually take a peek at you swimming.
Jordy M. Couples Philippines, November 17, 2014
accessible!!

sumptious bfast buffet, even the cheapest room has complete amenities including the safety deposit box which was very important to us & its accessibility to ayala and taxi!! & staffs quality service!!
10
Love it!!
Priscilla J. Couples Philippines, November 15, 2014
Like!

Location, Cleanliness, Comfort
7
Staying like you are in 5-star hotel at a reasonable price.
Jeannette S. Couples Switzerland, November 15, 2014
staying there again

its clean, rooms are big, has a save
7.7
I enjoyed my stay, I coming there for sure again. It is located right next to ayala :-)
Sun Y. Business travelers Singapore, November 15, 2014
great location for business

location, value for money and big rooms
8
pleasant; only problem is the bath tub drainage needs to be sorted out

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Customer Reviews - Mandarin Plaza Hotel, Cebu

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