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Verified traveler reviews

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Excellent



based on 3833 reviews
  • Cleanliness 8.4
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for money 8.4
  • Food/Dining 6.9

Anne O. from Philippines
Families with young children
Stayed 2 nights in May 2016
location location
my favorite hotel when im in cebu
Reviewed June 06, 2016

Anna S. from Philippines
Couples
Stayed one night in June 2016
Value for money
Had a great experience here. Will consider this hotel in my next vist.
Reviewed June 05, 2016

Janet T. from Philippines
Business travelers
Stayed 3 nights in May 2016
Practical Choice
Location is really good because it's near Ayala mall and easy to find a ride. Staff are nice and courteous. I noticed that house keeping and complimentary water is only upon request. WiFi is unstable.
Reviewed June 05, 2016

Nestor J. from Philippines
Solo travelers
Stayed 2 nights in May 2016
LOCATION
The hotel's location is perfect since Ayala Mall is right just across the hotel. Staff were courteous and very pleasant. Took me 20 minutes for the checking in process since according to them it was a full house. It was already 2 pm and I was dead tired. I have to come back for an hour. Pool small, buffet was average but overall it is the staff that makes the hotel a stand out around the area.
Reviewed June 04, 2016

alfonso Q. from Philippines
Solo travelers
Stayed 2 nights in May 2016
Nice rooms. Good location
Will come back again
Reviewed June 04, 2016

Anne O. from Philippines
Families with older children
Stayed one night in May 2016
value for money
good location , mall is few minutes walk .buffet breakfast also very good.
Reviewed June 04, 2016

Gleba D. from Philippines
Business travelers
Stayed 2 nights in May 2016
Despite of some disappointments I will stay in this hotel next time I'll be in Cebu.
Not happy w/ my stay
Reviewed June 03, 2016

Mary E. from Philippines
Couples
Stayed one night in June 2016
So far so good
Pls di improve the taste of the foods. Not satisfy for the food but so far so good
Reviewed June 03, 2016

Rhea C. from Philippines
Groups
Stayed one night in May 2016
Convenient location
I almost did not push through with this booking based on some of the reviews in TA & Agoda but thanks to my friend's recommendation who is a native of Cebu I re-booked again after cancelling the first booking. The room was a good size for 3 people, my mom & sister plus myself. The bathroom was clean and has ample space, beds comfortable and nice, clean towels. Location is perfect with Ayala Center right next to it. Downside for me was the food. I am not a picky eater but I thought the food was bland and not much choices. I am a diabetic and if I do indulge in food once in awhile I want it to be worth the extra sugar. If there is a next time I would definitely forego breakfast and just have it outside. Also, don't bother with the pastry. It looked good but not freshly made, it would be better to get it in the coffee shops in Ayala. Aside from the hotel food, I am satisfied with this hotel.
Reviewed June 03, 2016

Ingo O. from Germany
Families with young children
Stayed one night in May 2016
Clean Hotel and good Amenities
Close to Ayala, good staff, fast concierge
Reviewed June 03, 2016