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Verified traveler reviews

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Excellent



based on 3854 reviews
  • Cleanliness 8.4
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for money 8.4
  • Food/Dining 6.9
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carmen G. from Philippines
Couples
Stayed 2 nights in May 2016
staffs at front office and operator are terrible
Staffs look very unfriendly at the FO, been calling FO and Operator like exageratung millions times but noe picked up the phone. I asked for a clean and white towel cuz our towel at CR looked dirty and dirty whote and took me an hour and no one came until I saw a housekeeping cleaning other room, and ita there whete Ingot my new towels. Our room has small cockroach too.
Reviewed May 27, 2016

alan A. from Australia
Families with older children
Stayed 8 nights in May 2016
Good value
Only thing hot water not hot enough
Reviewed May 27, 2016

Joey B. from United States
Couples
Stayed one night in May 2016
Go across the street
Parklane - same price. Better breakfast, better service, cleaner rooms...can't drink the water is the only thing. Mandarin took over an hour to check in, staff was extremely unhelpful. Heavily travelled, barely review anyone - this was an experience I'd not repeat.
Reviewed May 27, 2016

Sylvia B. from Philippines
Couples
Stayed 3 nights in May 2016
Great location
It has good location and great place to stay.
Reviewed May 26, 2016

pinky P. from Philippines
Families with older children
Stayed 2 nights in May 2016
Excellent
Affordable,
Reviewed May 26, 2016

Yeonghun J. from South Korea
Business travelers
Stayed 6 nights in May 2016
Comfortable
But some lack of breakfast
Reviewed May 26, 2016

Gloria T. from Philippines
Business travelers
Stayed one night in May 2016
Location and very good wifi connection!
Hotel location is very convenient, walking distance to Ayala Business Area. As a business traveler, was very happy with their wifi connection especially with my kind of work wherein I am very dependent on internet connection. Will surely comeback again.
Reviewed May 26, 2016

Jaime M. from Philippines
Solo travelers
Stayed one night in May 2016
Review of Mandarin Plaza Hotel - Cebu City
Great value for money, modern accomodations
Reviewed May 25, 2016

MARION A. from Philippines
Couples
Stayed 3 nights in May 2016
Great
Great
Reviewed May 24, 2016

Keen J. from Philippines
Business travelers
Stayed one night in May 2016
Worst Internet connection
I had a total of 12 night stay in the hotel and I could not do my regular business because of their poor internet connection. They limit the devices to two per room but could not provide a decent internet connection. Worst of all hotels in Cebu!
Reviewed May 24, 2016