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Excellent 8.2
Based on 3605 reviews

Agoda Verified Reviews

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based on 3605 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for Money 8.4
  • Food/Dining 6.9

March 29, 2016
Value for MOney
New, Location and Good Price

Ferdinand Z.
March 29, 2016
mandarin hotel
We had a good experience staying at this hotel eventhough Wifi is not available

Delfin T.
March 29, 2016
Good location and good value for money
Plumbing is not so good. Bathroom sink backing up

Apollo A.
March 28, 2016
Room and Location
Room location food
Nice and clean room, breakfast is basic location is perfect. Over all value for money

kue J.
South Korea
March 28, 2016
excellent service and location
location, good swimming pool, catering service

Vivian V.
March 28, 2016
Unsatisfactory stay experience
Location only
Unfortunately, i'm not satisfied, First, there was no Wi-fi in the room. According to the staff, they're trying to fix it so i had to go to the lobby all the time to use the Wi-fi. Most of the hotel guests were also there in the lobby trying to use the Wi-fi. Second,the hotel guests who were mostly Koreans were bringing in some girls or joiners which were not registered in the hotel, while they were staying in the lobby, they were very noisy and some of the girls were loud and boisterous. This isn't a good impression for the hotel. Third,one of the bath towels in the room was a little dirty, there were stains on it.FOURTH AND THE WORST, During buffet breakfast,while i was getting rice from the buffet chafer, i saw a strand of long hair mixed with the rice on the other side of the chafer.I had to call the attention of the server and told them to replace the rice.It's just so disgusting. This hotel needs to improve with their cleanliness. There are better hotels near them.

March 28, 2016
Location staff room is great

cherry M.
March 27, 2016
no free wifi the time we stayed at the hotel (accdg to staff, down for 2 weeks already) Noisy room. You can hear even chair movement from the other room, opening and closing of their door, convo by the hallway

Jane W.
March 27, 2016
Very ordinary
Location. Bed
I wasn't staying at a great time given it was good Friday but service and hotel facilities were incredibly poor. The best thing literally was that it is located near other hotels so easy to have a meal at them! Wifi was non existent. Pool very ordinary. Gym very poor. Service from staff was terrible! Felt like staying in a high school and corridor noise really bad as staffed seemed to just chat on Wilkie talkies and given corridors nothing but concrete and metal, sound was very loud! For the ratings and price I was really disappointed. Can stay in better places for less money in Cebu city or much, much nicer places for an extra $20 per night (money I would recommend spending in this case!)

March 27, 2016
Good hotel convenient located
Friendly staff. Nice rooms. C9nvenient locatef
Better than expected and better than paklane hotel.