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Mandarin Plaza Hotel

Archbishop Reyes Avenue corner Escario Street, Cebu City, Cebu, Philippines 6000 (Show on map)

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Formerly : Hong Kong Plaza Hotel

Mandarin Plaza Hotel Cebu - Exterior Mandarin Plaza Hotel Cebu - Exterior Mandarin Plaza Hotel Cebu - Reception Mandarin Plaza Hotel Cebu - Lobby Mandarin Plaza Hotel Cebu - Interior Mandarin Plaza Hotel Cebu - Lobby Mandarin Plaza Hotel Cebu - Floor Hallway Mandarin Plaza Hotel Cebu - Restaurant Mandarin Plaza Hotel Cebu - Guest Room Mandarin Plaza Hotel Cebu - Guest Room Mandarin Plaza Hotel Cebu - Guest Room Mandarin Plaza Hotel Cebu - Bathroom
Area: Cebu City Number of Rooms: 322
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1188 reviews

Value for Money
8.4
Location
8.9
Staff Performance
7.9
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
6.7
All reviews (1188)
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Editha C. Groups Philippines, June 30, 2014
Value for money.

Big and clean room. Strong wifi. Good location across ayala mall.
6.7
Great. I like the room where we stayed. It's big and clean and with large size bed and comfortable pillows.
Cherielou D. Groups Philippines, June 30, 2014
Very poor

Location
3
Very poor service, beds are single only, cockroaches in room, very few food choices,
Trent B. Groups Australia, June 30, 2014
Comfortable.friendly.quiet.relaxing

Staff.service.location
9.7
Excellent.love the hotel friendly staff.great service.great facilities
Hongcheol J. Couples South Korea, June 30, 2014
good hotel

kind staff, good location and clean room...
9
Fridtjov W. Solo travelers Norway, June 29, 2014
Good value for money

breakfast, location, staff
7.7
Cebu never sleep. Up to you!
Jeres S. Groups Philippines, June 29, 2014
Unfriendly staff, slow service, excellent rooms

Location, excellent rooms
8
Front desk are rude esp to fellows Filipinos...double standards. Tried asking something from room service but it took them a long time and multiple followups to cater to my request.
David A. Couples Australia, June 29, 2014
Profit focused management

Location
5.7
Great location and average rooms spoilt by profit seeking management with no concept of the hospitality and tourism industries mantra of encouraging return custom. The hotel has great potential but let down by some obviously "commercial" decisions. 1. The beds are as hard as a rock. One assumes because they are perceived to last longer. 2. Leave your room and all power is disconnected. No chance for devices to be recharged and even stupider the "room needs a service" light won't work! 3. Flexibility by reception is non existent, even when you are likely to spend much more money during your stay "the rules" are the rules. 4. The fact that management wont reply to criticisms says it all. I hate to say it but this is a typical Chinese trait in the Philippines. 5. This is our second visit since it's soft opening a year ago. It still seems to be in soft opening mode. 6. Only a few channels available in room. Tip. Better options elsewhere
Sung J. Groups South Korea, June 29, 2014
It was good to take a rest.

Cheapest, good location and clean
9.7
There is pretty clean room and comfortable beds. I thought it was good.
Mabel N. Groups Philippines, June 29, 2014
A good place to stay just for a night.

Near to Ayala shopping mall. Good area to buy all needed stuffs before going to far beach resorts and diving spots in Cebu. Dining will not be a problem. Sauna is OK.
6.7
Had to pay Php400 for upgrading 2 single beds to double bed. Hotel is very strict. They will charge a fine of Php2000 if you move the beds together. Sauna was a nice experience though.
Stephen T. Business travelers United States of America, June 28, 2014
Always frustraatiing

Breakfast buffet, near to Ayala Mall, near to city centre
7.3
Amazing that such a high class hotel does not provide conditioner, blow dryer or iron. Internet is always super slow or out. Business office is always dark and hot. Rooms are noisy from street traffic, construction next door, noisy wedding parties in the hallways.

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Customer Reviews - Mandarin Plaza Hotel, Cebu

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