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Mandarin Plaza Hotel

Archbishop Reyes Avenue corner Escario Street, Cebu City, Cebu, Philippines 6000 (Show on map)

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Formerly : Hong Kong Plaza Hotel
Mandarin Plaza Hotel Cebu - Exterior Mandarin Plaza Hotel Cebu - Lobby Mandarin Plaza Hotel Cebu - Interior Mandarin Plaza Hotel Cebu - Lobby Mandarin Plaza Hotel Cebu - Restaurant Mandarin Plaza Hotel Cebu - Guest Room Mandarin Plaza Hotel Cebu - Guest Room Mandarin Plaza Hotel Cebu - Guest Room Mandarin Plaza Hotel Cebu - Bathroom
Area: Cebu City Number of Rooms: 322
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1750 reviews

Value for Money
8.5
Location
8.9
Staff Performance
8.0
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
6.9
All reviews (1750)
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Jon C. Groups Philippines, November 21, 2014
Wonderful experience

Strategic location, cleanliness, great foods
9.3
The location is very strategic, just across it is Ayala Center which is one of the most famous and biggest mall in Cebu. The food and dining is also great...
Bogart B. Families with young children Philippines, November 21, 2014
Great stay at the hotel

Nice location and very attentive staff. My wife and I really enjoy the tub..
9.7
Great stay and very peaceful
Todd E. Couples Australia, November 21, 2014
was ok but not great

room size location and bed
7
Not relaxing at all at pool area , probably wouldn't stay there again.
Frances J. Business travelers Philippines, November 19, 2014
Good, so accessible to Ayala Cebu

Location, breakfast buffet, accommodating staff
6.7
It was good. It's really good,we got more than what we paid for. But still can't be compared to five star hotels, the feel and the ambience is there though.
Gerwevs G. Business travelers Philippines, November 18, 2014
Bad customer service
5.7
poor breakfast times-poor customer service-poor show! The hotel itself is ok but the customer service is lacking in ways.First of all the breakfast hours are between 8.30-10am ONLY AND SHOULD YOU APPEAR LATER THAN 9.15 THE FOOD IS COLD AND NOT A LOT OF IT LEFT!There is nothing on their website or anywhere else for this matter telling you the lack of eating time.Really bad considering other hotels of the same quality around it are offering decent breakfast hours.We requested a packed breakfast or an earlier breakfast as our flight was at 8am. We send a couple emails asking if there was anything they could help us with as it is about $ worth to lose and was met only with the reply"we do not do packed breakfasts"there was no other dialogue or anything else.Will not be staying at this hotel anymore
Mary J. Families with older children Australia, November 18, 2014
Location

location, comfort and foods
9.3
very good! Varieties of foods to be choose during breakfast, service is good.
Shaun W. Solo travelers United States of America, November 18, 2014
Great value for the money

Room..... Staff...Cleanliness
9
Very Good
Rocca L. Solo travelers Philippines, November 17, 2014
Comfortable, accessible

Bed, food, location
8.7
It was a pleasant stay. The beds were comfortable and the food is good. One thing negative is that pool area is in a place were in neighboring buildings can actually take a peek at you swimming.
Jordy M. Couples Philippines, November 17, 2014
accessible!!

sumptious bfast buffet, even the cheapest room has complete amenities including the safety deposit box which was very important to us & its accessibility to ayala and taxi!! & staffs quality service!!
10
Love it!!
Priscilla J. Couples Philippines, November 15, 2014
Like!

Location, Cleanliness, Comfort
7
Staying like you are in 5-star hotel at a reasonable price.

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Customer Reviews - Mandarin Plaza Hotel, Cebu

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