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Excellent 8.2
Based on 3602 reviews

Recent customer comments

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Excellent



based on 3602 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for Money 8.4
  • Food/Dining 6.9

6.8 Gleba D.
Philippines
June 03, 2016
Despite of some disappointments I will stay in this hotel next time I'll be in Cebu.
Not happy w/ my stay

8.4 Mary E.
Philippines
June 03, 2016
So far so good
Pls di improve the taste of the foods. Not satisfy for the food but so far so good

8.4 Rhea C.
Philippines
June 03, 2016
Convenient location
I almost did not push through with this booking based on some of the reviews in TA & Agoda but thanks to my friend's recommendation who is a native of Cebu I re-booked again after cancelling the first booking. The room was a good size for 3 people, my mom & sister plus myself. The bathroom was clean and has ample space, beds comfortable and nice, clean towels. Location is perfect with Ayala Center right next to it. Downside for me was the food. I am not a picky eater but I thought the food was bland and not much choices. I am a diabetic and if I do indulge in food once in awhile I want it to be worth the extra sugar. If there is a next time I would definitely forego breakfast and just have it outside. Also, don't bother with the pastry. It looked good but not freshly made, it would be better to get it in the coffee shops in Ayala. Aside from the hotel food, I am satisfied with this hotel.

9.6 Ingo O.
Germany
June 03, 2016
Clean Hotel and good Amenities
Close to Ayala, good staff, fast concierge

10 Marillo P.
Philippines
June 03, 2016
Great location and best value for money
Staff is very friendly and kind. Its has a very good location

9.2 Antwan C.
United States
June 02, 2016
Good choice.
This place was great. The resort grounds are beautiful. The staff are polite. The service was outstanding. Only problem was the ants in the bathroom. We will definitely stay again when in camotes.

8.8 czarina O.
Philippines
June 02, 2016
NA
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8 Rex C.
Philippines
June 02, 2016
Reasonable Luxury
This hotel was quite clean, and the room was slightly larger than what one would expect. The bed was comfortable, and the wi-fi was reasonably fast. It was definitely a better deal than the Marriott on the opposite end of Ayala mall, where my relatives were staying. They had a smaller room, but a better breakfast. Regardless, the size and cleanliness of the room, and the excellent location really increased the value of the stay.

9.6 Kevin B.
Japan
June 02, 2016
Great stay!
Very enjoyable stay

6.4 JUNHONG C.
Malaysia
June 01, 2016
Tower
The bath towel is so smelly..