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Verified traveler reviews

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Excellent



based on 3828 reviews
  • Cleanliness 8.4
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for money 8.4
  • Food/Dining 6.9

Lilibeth C. from Philippines
Families with young children
Stayed one night in January 2016
good
convenient
Reviewed August 19, 2016

Lilibeth C. from Philippines
Families with young children
Stayed 2 nights in October 2015
good
affordable with good amenities
Reviewed August 19, 2016

Lilibeth C. from Philippines
Families with young children
Stayed one night in October 2015
good
good location and value for money
Reviewed August 19, 2016

Rommel A. from Philippines
Families with young children
Stayed one night in August 2016
Love it!
Our second stay at the Mandarin. The service is fantastic! The room is beautiful. And the most important thing is, it's just a few steps away from the mall! What better place to stay in Cebu!
Reviewed August 19, 2016

Mark M. from Philippines
Families with young children
Stayed 2 nights in August 2016
Great hotel.
I will definitely book again with my hotel here.
Reviewed August 18, 2016

Singh P. from Singapore
Solo travelers
Stayed 2 nights in August 2016
You can't order room service after 11.30pm
Towels are pretty old and discoloured, no shower caps etc.. Breakfast is also simple and very basic.
Reviewed August 18, 2016

Mae B. from Philippines
Couples
Stayed 2 nights in August 2016
Great location!
No bubble bath for the bath tubs.
Reviewed August 17, 2016

Henry M. from United States
Families with older children
Stayed 4 nights in August 2016
The location is great.
There is no iron in the room and when we asked for it, they could not provide for one on the second day.
Reviewed August 17, 2016

Azmie M. from South Africa
Couples
Stayed 3 nights in July 2016
Better than average
Good size rooms, excellent bed and pillows, terrible soap, a bit dark in the rooms and passages, a safe in the room, Internet poor at first but fix by staff then worked fine, only 2 small instant coffess daily, fridge in room, not enough drawers/cupboards, no dinner buffet, poor info about tours, breakfast daily, very nice sauna.
Reviewed August 17, 2016

john D. from Australia
Solo travelers
Stayed 2 nights in August 2016
Passable
Crowds at breakfast, rowdy guest, lacking in basic manners. Incompetent staff due to lack of training or care. Good location
Reviewed August 17, 2016