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Excellent 8.2
Based on 3716 reviews

Recent customer comments

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Excellent



based on 3716 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for Money 8.4
  • Food/Dining 6.9

Marielle H.
Philippines
July 19, 2016
Nice, Elegant and Clean
Worth staying, I'd definitely be back again.

Joacim J.
Sweden
July 19, 2016
Great value for low cost
Luxury at low cost

Leiv E.
Norway
July 19, 2016
Reasoble priced, great hotel
This was my 3. stay and for a reason Great hotel with great rooms, this time a smoking room and all time high :) Only negative was no ashtray (smoking room) and no proper glasses, only plastic in bath room. Of course ashtray they gave me after 4 hours and 2 calls to house keeping. Glasses i didnt bother about, but always had in whatever other hotel hotel I stayed in

JODY P.
Philippines
July 18, 2016
Very good hotel
Staff/employees must smile more.

fe A.
Philippines
July 18, 2016
Good hotel but
The location , food and the facilities are good , we stayed in rm. 2216 c/out on 10th July , the checked in was fast with the friendly receptionist but check out was not good by Lara in the reception ,she didn't even greet nor smile at us(which is basic for a customer service establishments ) instead she was busy talking to her colleague and she didn't asked also for the feedback ,

Priscila V.
Philippines
July 17, 2016
Loved my stay!
I really loved the place. Rooms were spacious and clean. Will definitely stay here again when I return to Cebu. And it is just across Ayala Mall. Very convenient location.

Mark B.
Canada
July 16, 2016
A great place to stay in Cebu city
Comfortable, nice rooms, clean, big bed and easy access to malls and restaurants. Ideal location.

Zenaida A.
United States
July 15, 2016
Its alright, could have been better
Now I know why Mandarin has only 3 star rating. Rooms were very nice, but my problem is that the housekeepers doesn't put any effort on cleaning it. They do the minimalist job they can. I have complained several times ranging from bathtub not being cleaned to dirty pillows and sheets. My husband and I stayed for 10 days. Its worth the money, I wouldn't pay any more from what agoda offers. Breakfast is always the same, very little variation and always cold....

Renaud P.
Canada
July 15, 2016
Always good to stay at the Mandarin
Always good to stay at the Mandarin. no bad surprise. very very very clean.

Pascal D.
Philippines
July 14, 2016
Excelent value for money
Good location, near Ayala, nice hotel