Very good 7.4
Based on 135 reviews

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About Mango Lagoon Resort and Wellness Spa

Description

An exclusive resort and spa hidden away in beautiful Palm Cove, Mango Lagoon Resort and Wellness Spa is where the rain forest meets the reef. Choose from the luxuriously-appointed studios offering modern kitchen facilities, queen-size beds, and decorated with cool, contemporary colors to maintain the relaxing environment of this 4-star resort. Wi-Fi is available at no additional charge. Mango Lagoon Resort and Wellness Spa is just 20 minutes from Cairns International Airport and offers guests easy access to all of North Queensland’s attractions. Head out for a day on the Great Barrier Reef, or experience the Heritage-listed rain forest of nearby Daintree National Park. Cosmopolitan Palm Cove is just a short stroll down the beach with its laid-back pace of life and easy-going locals. Be sure to take lunch alfresco on the esplanade overlooking the beach.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service
  • Bicycle rental

Things to do, ways to relax

  • Ticket service
  • Swimming pool [outdoor]
  • Diving
  • Fishing
  • Spa
  • Massage(s)
  • Tours
  • Garden
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Grocery delivery
  • Convenience store
  • Room service
  • BBQ facilities
  • Vending machine

Access, services, and conveniences

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Pets allowed
  • Safety deposit boxes
  • Smoking area
  • Lockers

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Must use an extra bed
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 AUD
Breakfast Charge (when not included in room rate): 9 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 25. Km
Distance to Airport: 20. Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 2
Number of Rooms : 100
Reception Open Until: 06:00 PM
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 2004
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.8
  • Facilities 6.9
  • Location 7.7
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for money 7.7
  • Food/Dining 5.7

Susan S. from Australia
Solo travelers
Stayed 4 nights in August 2016
Nice Resort
Very nice resort. Beautiful pools and staff were excellent. Only minus was my apartment was advertised as a spa apartment but I would not use the spa in the apartment because it needs to be replaced or re-surfaced. Not really a good look.
Reviewed August 26, 2016

Josh P. from Australia
Solo travelers
Stayed one night in August 2016
Very pleasant and quick
Didn't stay long but staff where great with early check in
Reviewed August 14, 2016

Karoline R. from Australia
Couples
Stayed one night in August 2016
Accomodation was fine for one night
Accomodation was fine for one night
Reviewed August 13, 2016

Kathryn M. from Australia
Couples
Stayed 2 nights in July 2016
Rooms very small
We had the "budget" room at this resort, it was very small and shabby. The furniture in the room, such as it was, was falling apart and inferior quality. The table was so rocky you couldn't safely put anything on it. The room was very, very small. On the positive, the King bed was very comfortable. The staff also were very unfriendly, we are not whingers and very rarely write a poor review, however, beware.
Reviewed August 10, 2016

Wendy M. from Australia
Couples
Stayed one night in August 2016
Overnight stay
We stayed in a studio room and it was awful. The room smelt of damp mildew as soon as you walked in.Over powering smell that comes from not being used and aired. The curtains were dirty the door to bathroom you could hardly open as timber rotten on bottom. It was pokey and miserable. Curtains barley covered window which faced main walk way so no privacy. Bed was so hard and pillows were flat with no support. Maybe this is where they put the people who get a discount rate through Agoda. We are locals and would never recommend this place. We ran out of there the next morning
Reviewed August 08, 2016

Geoff C. from Australia
Couples
Stayed 2 nights in August 2016
It is not 4 stars hotel
First of all every hotel should be cleen. This one is very dirty. The lamp was dusty. The bed sheets had spots. Wall and ceiling are dirty too. On the carpet were two big dirty spots. The shower is not even a shower. It is size of a tap with holes in it. There were cockroach in the bathroom. I think such condition are not acceptable in any hotel. The room was small. Not 20 m how it was advertised. I can understand that it is not expansive hotel but it doesn't mean it should be dirty. And I would never give this hotel 4 stars. Moreover, the bed was made of two single beds. It was very tough and uncomfortable. Good that we stayed only 2 nights.
Reviewed August 07, 2016

Joel R. from Australia
Families with young children
Stayed 3 nights in July 2016
average.
Was charged extra as we have a young child and then was provided no extra bedding or linen
Reviewed August 04, 2016

Stuart L. from Australia
Couples
Stayed 5 nights in May 2016
Tropical oasis
It felt like we had arrived and set foot on a tropical island, surrounded by lush, colourful tropical gardens. Full of life with birds, giant butterflies. Our apartment was generous in size and had instant air conditioning. The resort pools were wonderful. It was also great that we could just go through the back gate and enjoy yet more palm trees, as we strolled to the beach. Palm Cove is beautiful day and night. The staff were welcoming and friendly. We would love to return again.
Reviewed May 30, 2016

Jeannine B. from Switzerland
Couples
Stayed 3 nights in April 2016
A Pleasant Stay
Had a very nice stay. Friendly staff and spacious/clean rooms with a nice quiet location which is walkable distance to several bars etc on the beach front. The only thing I would say is that the cleanliness of the pans provided was much to be desired, we opted to buy take away instead. Also would be good to have bin bags available to use & perhaps larger bins in the kitchen. Otherwise the rest was very pleasant. I would stay again and recommend to friends.
Reviewed May 04, 2016

Laura C. from Australia
Couples
Stayed 5 nights in February 2016
Great hotel and location for us!
Great location to get to the major areas of interest. Our room was spacious and had a beautiful view of the resort. Good service and friendly staff.
We had a great stay and a beautiful apartment. A gorgeous setting and landscaping but the main pool needed to better cleaned. However there were 3 others to choose from. Wifi wasn't working but we had our own so it wasn't a problem for us. We wouldn't hesitate to stay there again.
Reviewed March 02, 2016



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