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Mango Park Hotel

General Maxilom Avenue, Zapatera, Cebu City, Philippines (Show on map)

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Area: Zapatera Number of Rooms: 48

Recent customer reviews

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Good

6.8

based on
55 reviews

765 reviews in English

Value for Money
7.1
Location
7.3
Staff Performance
7.4
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.5
Food/Dining
6.2
Business travelers (55)
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Benjamin B. Business travelers Philippines, November 10, 2015
great hotel

service food people
9
great
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Thomas B. Business travelers United States of America, August 11, 2015
NEW UPGRADES N OWNERS

LOCATION/STAFF/PRICE
9.3
IVE STAYED THERE 10-12 TIMES...NEW OWNERSHIP HAS REDONE FRONT DESK N CAFE NEXT TO IT
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Gordon R. Business travelers United Kingdom, July 7, 2015
Awful place. Best avoided

Location is fairly respectable.
4
Did not enjoy my stay here. Hotel requires a full renovation. The breakfast I couldn't touch. Very run down. Transferred to another hotel.
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Margarette E. Business travelers Philippines, October 20, 2014
not satisfied

location
3
Not good! Elevator is not functioning ,air con is not cold , there's no hot water all the time, swimming pool is dirty and busted and worst of all there are roaches!
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Dennis H. Business travelers United States of America, September 23, 2014
Still going downhill...

The three different at the front desk
4.7
The place is run down and the internet access is very poor. Had to sit in the bathroom to even connect. Linens are well worn and many are stained. The young ladies that work at the front desk are pleasant and along with the bell staff bring a little smile to an otherwise dreadful stay.
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Antonio A. Business travelers Philippines, September 20, 2014
Unpleasant stay

location, location and location
4
Staff not friendly and accommodating, hotel not customer friendly, room is small with bedbugs,ants and mosquitoes. Location of the hotel is good
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Fiel P. Business travelers Philippines, September 6, 2014
Old rooms which needs repainting.

Centrally located; nice choices of food; good staff.
4.7
Room assigned to me was old and needs renovation. Problem on transportation since hotel is along a busy street. Booked 3 nights but had to check out after 2 nights for an urgent meeting. I was not given refund for the 1-day and was told it cannot be refunded since I booked with Agoda.
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Thomas B. Business travelers United States of America, July 23, 2014
new owners trying

the breakfast is an improvement from days of former owners , location pretty close to many things & elevator still working
5.3
overall it has changed big with new owners,very young staff with less support around = room was loaded with mosquitoes - so beware !
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Judy L. Business travelers Philippines, July 23, 2014
Practical

Staff is courteous, helpful and respectful. Excellent staff.
7.7
Good
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Arno M. Business travelers Austria, June 13, 2014
Badly managed and not clean

Location
4.3
Nothing special. Awful breakfast with cold dishes, ants and bugs in the room, housekeeping just on request, pool closed for almost a week due to "cleaning", attentive staff but clearly badly managed hotel. Internet erratic. Better options around.
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