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Recent customer comments

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Good



based on 2464 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.4
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Service 6.4
  • Value for Money 6.1
  • Food/Dining 5.6

6.7 IAN M.
United Kingdom
October 21, 2015
close to airport
location
arrived late evening, left early morning, didnt get time to enjoy what the hotel had to offer

3.7 Barbara H.
United States
October 19, 2015
Great location to airport. That's about it.
Close to airport. Free shuttle.
Hotel seems very old. Horrible smell of cigarette smoke everywhere, especially in our room. Slept fully clothed (including socks) due to how dirty everything was. Definitely wear shower shoes and bring your own towels if possible

3 RICHARD W.
Australia
October 18, 2015
WOEFUL SERVICE AND ATTITUDE
Couple of restaurant staff worked very hard.
Good location. That's it. Reception staff are so stony faced and unhelpful you'd think they'd fall apart if you told them a joke (or maybe that's overstating their reaction). No airport pickup, I had to get load at the airport then call them. Not good with a 2 yo western girl and 77yo mum. My mum and i were surrounded by 3 street boys right outside the hotel about to assault us until i pushed one of them away. Tried to double charge me, when she learned her mistake didn't even acknowledge it let alone apologise. Asked to leave a small bag there; initially no then charge 100 pesos/day. Shower has less pressure than my baby daughter's pee. No hot water. No coffee/tea in rooms. Smelly room. Aircon in room doesn't get cold and is louder than the airplanes next door. Hallways no aircon. Elevator doors close within 1 second, if you don't run for it at 200k's/hour you'll be cut in half. If you want a good location, and the restaurant has a couple really nice male staff (females are completely useless), stay here. Otherwise, stay elsewhere same money + only 10 minutes more from T1. DO NOT STAY HERE THE OWNER NEEDS TRAINING IN HOW TO OPERATE A HOTEL

7.7 Neil S.
United States
October 18, 2015
convient
pleasant , distance to airport, restaurants in area

7 Saadah K.
Australia
October 16, 2015
Manila Airport Hotel is at a convenient location.
The staff, location and the bathroom
Overall it was ok but the little fridge did not work.

2.7 ZHOU Z.
China
October 10, 2015
Stay away from this terrible place
It's just a stayover for flight transfer, like all others, but even in this condition, this hotel is still should try to avoid. This hotel is located in 7 km away from airport, which is hardly name as an airport hotel. The hotel is so OLD and lack of maintenance, I think it's never redeco in over 20 years, it's worse than most of hostels!! The room is more like a cargo. Their furniture are so old, dirty and ugly, towels are dirty, beds seem like recycle from flee market. Breakfast is more like a humiliation, just 2 piece of bread and an egg, I think German treats refugee better than this, I would never eat something like that in a hotel. The only good thing about this hotel is the KFC next door. Staff was ok, the driver and doorman are very friendly, but will you pay 50USD in Manila just for that? You can find much better place in airport area in that price. STAY AWAY from this terrible place.

5.7 Chris H.
Australia
October 08, 2015
Close to airport but hard to sleep
Location
Room was fine but aircon was very old and sounded like a plane was going off in the room so we could sleep.

7.3 Antonio S.
Australia
October 07, 2015
For one night i really tell you very much but over
Can't think of anything really
Ok I guess

7.7 Frantz F.
United States
October 07, 2015
Just dont eat at the hotel restaraunt
Cheap, lots of food near by, clean
A very nice comfortable hotel near the airport with free transport to and from the airport. Don't eat at the hotel restaurant! The food was horrible and I sent it back. There are other much better places to eat in the parking lot. The water is hot with good pressure and the bed was comfortable. The wifi was good also.

7.7 Frantz F.
United States
October 07, 2015
You will not be too dissapointed
Near the airport, comfortable, near food
A very nice comfortable hotel near the airport with free transport to and from the airport. Don't eat at the hotel restaurant! The food was horrible and I sent it back. There are other much better places to eat in the parking lot. The water is hot with good pressure and the bed was comfortable. The wifi was good also.