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Recent customer comments

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based on 2500 reviews
  • Cleanliness 5.9
  • Facilities 5.4
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Service 6.4
  • Value for money 6.1
  • Food/Dining 5.6
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March 08, 2015
Updating needed
Location, Location, Location
Just OK - neat, updated look from outside & inside should not cost much but give a more comfortable feeling to guests. Wifi in guest rooms should come with the room rate! Breakfast menu in restaurant also needs a bit more help...e.g. it should show some options for side orders, like bacon etc. even if for an extra cost. I had to ask if they had any bacon when I chose to order waffles...I was prepared to pay extra. Coffee refills should be offered at no extra cost!

Morgan L.
March 06, 2015
Close but not best
Close price

Nikola S.
March 06, 2015
Sleep and go

johan O.
March 05, 2015
It is very close to the airport and they offer free shuttle. Low price so expect standard accordingly, OK option for a short lay over.

United Kingdom
March 03, 2015
very good

Ronald G.
Trinidad & Tobago
March 03, 2015
Very Disappointing
Closeness to airport - breakfast adequate
Toilet blockage: after using flushing did not happen. Faeces floated around like fish in a pond.After repeated attempts to flush the bowl filled to the top rim of the toilet. When we took the key out of the lock to close the door a mighty loud suction was heard from the bathroom. After re-entering to check was surprised to find it had emptied. Does one have to vacate room and re-enter to let the flushing operate.

Ronald R.
United States
March 01, 2015
Convenient location with great shuttle service
Location, shuttle service, food
This is always my first stop when arriving in the Philippines. The hotel is right there at Terminal 1, which is the international terminal. The shuttle service comes and gets you, so you are not at the mercy of the taxis there. I never have to wait to get checked in. Once I am checked in I go to the convenience store right there on the premises and exchange money and grab some bottled water. They have a KFC right there and the restaurant has a great breakfast. I smoke, so to have an outside area at the restaurant is wonderful!

Zakary B.
United Kingdom
March 01, 2015
Great Food, Great Staff, Great Room
Food, Staff. room

Jean-Claude A.
February 28, 2015
A very handy location for a stop over.
Airport pick up-drop off, quick check in, monkey to play with in back yard.
Pick up awaiting us even after a delayed flight was great. Check in was very quick as usual and the hotel staff had attend to our room before we got in. Air conditioner was turned on, TV on, lights on, and nicely set up for our arrival. Noisy air conditioner as in all the rooms we stayed in previously (old style) broken door guide on shower screen where as, previously the shower screen was missing in every other room, bathroom is always clean and suitably equipped. 2 mosquitoes in the room bit us profusely over night, YUK!!!! TV remote control barely worked, Daily news paper delivered to the door. Friendly staff, suitable yet very basic breakfast in the restaurant. KFC next door offers the best food in the locality...which is not saying too much. Swimming pool at the back of the building with bungalow cabins around there. A very quiet area. There was also a very friendly monkey that would climb all over if permitted to do so. Rather affectionate too.

Robert S.
United Kingdom
February 28, 2015
Pleasesant Comfortable |Hotel
Room/ Friendly Staff/ Chaffeur Service
Had a very pleasant stay. Room clean and staff very friendly. Chauffeur service excellent.