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Recent customer comments

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Good



based on 2480 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.3
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Service 6.4
  • Value for Money 6.1
  • Food/Dining 5.6

ireneo L.
United States
July 25, 2014
location is close to the airport
free shuttle transfer
it was my aunt who checked in to this hotel, and she said she liked the location which is close to the airport, and the free shuttle service they offered. The breakfast is okay, and they have friendly staff.

Eferard T.
Canada
July 25, 2014
Location
Location, price, Staff
Best staff, best location, price was excellent, great value, room was clean quiet and comfortable, staff friendly and accomadating.....

Romel S.
Philippines
July 24, 2014
2 star hotel
Location, free shuttle, free shuttle
Good

Lourdes M.
United States
July 23, 2014
Convenient
Location, the Restaurants, friendly staff
The location was great and the staff are friendly.

glenn W.
United States
July 23, 2014
It is adequate but over priced for a 1 star hotel
Close to the airport free pickup and transport to the airport
We have been using the Manila Airport Hotel for several years because it is right by the airport. We stayed there a week ago right after Typhoon Glenda and there was no internet or TV which is understandable but a week later when we were leaving still no internet or TV. The cleanliness of the rooms is always hit and miss, sometimes they will be extremely clean and other times half cleaned. The free breakfast is a joke, they use to have a small buffet style breakfast over by the pool which was very nice all the coffee you wanted. Now the breakfast is so small you are still hungry when you are done and if you want a second cup of coffee they charge you 200 hundred peso's for a 5 peso cup of 3in1. The staff is usually very friendly and helpful except this last stay, we got there around 10 pm and the security is fast asleep on the lobby couch usually there is always someone to open the front door for you but the people working that night just did not give a you could see it in their attitudes. When you book on line they always try to make you think you are getting a good price but you are still over paying because it is only a 1 star or 2 star on a good day. It is adequate for the connivance of being at the airport and is over priced for what you get.

phil A.
Australia
July 23, 2014
good for travel
proximity to airport, clean,food outlets.
good stay.onernight stay and traveller next day so close to airport is goodshuttle to terminal was also good as terminal 4 airasia was still a long way away.convenient restraunts nearby by.

Catherine W.
United Kingdom
July 22, 2014
adequate for short stopover
distance from airport shuttle service helpful staff
We stayed one night at the start of our trip and one at the end to be close to airport for ongoing flights the following day.Included breakfast was adequate but we found in the evening the restaurant did not have quite a few items on the menu and the pizza I had the base was very undercooked. There are a few other options for eating just outside the hotel.Although we were asked for flight details when booking and thought this meant the shuttle bus would meet the flight we had to phone and wait quite a while for it to arrive which was awkward as we had difficulty picking up a network however when I explained the problem at reception we were given a card and told to give it to customer service desk at the airport and they would contact the hotel to arrange shuttle on our second visit which they did

Nilo P.
Philippines
July 21, 2014
aircon too noisy and its annoying
near to airport and airport transfer is free
aircon is too noisy and when we requested to clean up the room at 10am but when we returned back at 5pm the room was not cleaned YET. I need to call the reception to expedite the cleaning/make,up and we have to stay and go down to the lobby to let the cleaners do the cleaning... so inconvenient to us since we have a toddler.

Alain A.
United States
July 21, 2014
Good
Closer to terminal 2 and airport shuttle
Stayed 1 night/ good and would recommend if you are looking for a hotel near terminal 2

Julita A.
Philippines
July 20, 2014
Very convenient placd to stay for travellers
Location, airport transfers, restaurants within the compound
It was a very short stay but quite pleasant.