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Recent customer comments

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based on 2464 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.4
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Staff Performance 6.4
  • Value for Money 6.1
  • Food/Dining 5.6

May 11, 2014
very convenient for transient guest.
free airport transport, near the airport, clean
It was nice and will stay again in this hotel when I travel abroad or arrived from abroad.

6 Akosh B.
New Zealand
May 11, 2014
Just OK
Free Airport pick-up, nice restaurant, close to the Airport Terminal 1.
Free pick up, nice restaurant, unfriendly reception staff, our room wasn't cleaned at 7pm after our first night there.

4.7 flordelis J.
United States
May 10, 2014
It was a worse stay ever.
1) near NIAA terminal 1
My stay at Manila airport hotel this time was horrible. I used to stay there everytime I come to manila. But this time I had a very bad experienced,front desk lady was not very helpful at all. she was very rude and a an professional. She give me a dirty room and no shower door. I asked her if she can give me or put me in another room, But she told me that they are completely full. But one thing I had to say is the maintenance guy was awesome he got me a new room, he even give a choice of which room to take. after the front desk receptionist told me that they were full and completely book. Like I said she is Lier.

6 Kenneth L.
United Kingdom
May 09, 2014
handy for the airport,
location, helpful staff
Did what was needed, ie close to airport for an early morning flight.

6 JOY G.
May 09, 2014
accessible to the airport.
near to Naia, near to shopping area and food being served in the breakfast is good.
It was a pleasant place to stay with.

6.3 gene B.
United States
May 08, 2014
Just a place to stay by the airport
Quiet rooms, clean, good staff
Short. We only used this hotel due to location. Clean rooms, but way too small for the price. Plus the a/c was right next to you on the beds. Good but small breakfast.

7.7 Thomas B.
May 08, 2014

6 Deborah U.
May 08, 2014
Booked for a friend
Efficient staff but arrogant. Proximity to NAIA1 (possible cause for arrogance) Nearby restaurants.
Had a difficult time reserving over the phone because the receptionist would not take phone call reservations. Only the Villas were available on website reservations but according to him, the other type of rooms were also available but can not be booked through phone. Called several times and got the same answer. Don't know if I will still use this hotel in the future or not.

6.7 Yossie K.
United States
May 08, 2014
location, location, location

10 Andrea X.
May 07, 2014
Very nice
Shuttle to and from airport, very near from airport, as we check out too vearly they provided breakfast to take away.