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Recent customer comments

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Good



based on 2479 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.3
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Service 6.4
  • Value for Money 6.1
  • Food/Dining 5.6

Marianila F.
United States
May 12, 2014
Disappoiny\ting
location, location, location
No comment

HIROSHI N.
Japan
May 12, 2014
Easy access to the airport
24-hour airport transfer services are free of charge. Location is near by the terminal 1. Reasonable price.
The air conditioner in the room is so noisy due to old-fashioned one.

EMMANUEL S.
Philippines
May 11, 2014
very convenient for transient guest.
free airport transport, near the airport, clean
It was nice and will stay again in this hotel when I travel abroad or arrived from abroad.

Akosh B.
New Zealand
May 11, 2014
Just OK
Free Airport pick-up, nice restaurant, close to the Airport Terminal 1.
Free pick up, nice restaurant, unfriendly reception staff, our room wasn't cleaned at 7pm after our first night there.

flordelis J.
United States
May 10, 2014
It was a worse stay ever.
1) near NIAA terminal 1
My stay at Manila airport hotel this time was horrible. I used to stay there everytime I come to manila. But this time I had a very bad experienced,front desk lady was not very helpful at all. she was very rude and a an professional. She give me a dirty room and no shower door. I asked her if she can give me or put me in another room, But she told me that they are completely full. But one thing I had to say is the maintenance guy was awesome he got me a new room, he even give a choice of which room to take. after the front desk receptionist told me that they were full and completely book. Like I said she is Lier.

Kenneth L.
United Kingdom
May 09, 2014
handy for the airport,
location, helpful staff
Did what was needed, ie close to airport for an early morning flight.

JOY G.
Philippines
May 09, 2014
accessible to the airport.
near to Naia, near to shopping area and food being served in the breakfast is good.
It was a pleasant place to stay with.

gene B.
United States
May 08, 2014
Just a place to stay by the airport
Quiet rooms, clean, good staff
Short. We only used this hotel due to location. Clean rooms, but way too small for the price. Plus the a/c was right next to you on the beds. Good but small breakfast.

Thomas B.
Switzerland
May 08, 2014
ok
ok

Deborah U.
Philippines
May 08, 2014
Booked for a friend
Efficient staff but arrogant. Proximity to NAIA1 (possible cause for arrogance) Nearby restaurants.
Had a difficult time reserving over the phone because the receptionist would not take phone call reservations. Only the Villas were available on website reservations but according to him, the other type of rooms were also available but can not be booked through phone. Called several times and got the same answer. Don't know if I will still use this hotel in the future or not.