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Recent customer comments

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based on 2479 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.3
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Service 6.4
  • Value for Money 6.1
  • Food/Dining 5.6

Bertrand R.
United States
April 08, 2014
convenient to the airport
close to airport
just a normal hotel with COLD water shower

Clarence S.
United States
April 08, 2014
close to airport, shuttle bus available, friendly staff
It work out good.

Priscilla K.
United Kingdom
April 07, 2014
Disappointing for an international hotel
Closeness to airport, shuttle, staff performance
11th March 2014 - problem with curtain not resolved promptly, even though staff member had viewed it(curtain had come away from rail)- this affected privacy,and allowed excess morning light into room. On return trip - 27th March. Very small room, air conditioner badly placed, extremely old and extremely noisy - allowing very little sleep All of which are contrary to what a traveler would expect from an international hotel

Benjamin E.
April 06, 2014
Bare minimum overpriced layover hotel
The only positive thing is proximity to the airport.
If you book a room there and have in mind to take a shower during your overnight layover, think again. My room was a "spa" room with huge bath tub but hot water was only a trickle and cold water pressure was only hardly better. Included breakfast is slow to come and includes eggs with untoasted sliced white bread without butter or jam and orange juice is colored sweet water. For any overnight layover more than 10h in duration I would definitely recommend getting a nicer hotel in Makati instead. White metered taxis a dirt cheap and will take you there for less than 10$.

burt S.
April 05, 2014
close to airport...good room for the rate
room...aircon.....reasonably quiet
fine ....would stay on any other visit.....fair price.

Andrew C.
United States
April 04, 2014
Cheap hotel closest to Airport
Staff, A/C, and Location

kai L.
April 03, 2014
Poor condition,
Free shuttle, close to airport, KFC and a Chinese restaurant right outside hotel.

Mark P.
April 03, 2014
Grand hotel, great staff
Location to airport, value for money, friendly efficient staff
Great staff, very friendly and helpful, there has been some upgrading of the hotel since I last stayed, my room was very comfortable and clean but is starting to need some maintenance, such as in the bathroom. Overall, a pleasant stay and great staff and location to the airport.

matthew M.
April 02, 2014
Near airport, not so good rooms but with hawkers at hotel vic

Christopher C.
United States
April 02, 2014
boring. mot very nice. Bed and aircon
close to airport...thats it
old smelly hot room,. so hot when I woke up in the morning. bathroom not so clean. Room was musty and old.