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Recent customer comments

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All reviews (2449)

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based on 2449 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

6.7 Darren P.
United Kingdom
February 08, 2014
easy and convenient
location, comfortable,helpful staff
We spent one night here as were leaving from the international airport early in the morning. The hotel was clean and quiet. The staff were very professional and obviously used to dealing with and understood the needs of customers on and off flights. We were offered a free wake up call and free airport shuttle upon check in, without even having to ask for it. Everything was made easier and stress free by these small gestures. It took about 5 minutes to the terminal by the hotel car. You have to pay extra for Wifi.

9.7 Robert R.
February 08, 2014
Great place to stay while visiting Manila
Close to airport, friendly helpful staff, good resturant, great place to stay for a few days or just a stop over.
Had a great stay at this hotel as always while visiting Manila.

9.7 Mark H.
United States of America
February 21, 2014
airport hotel of choice
its the closest when your coming in , its the closest when your going out , and it is a comfortable place to stay
Its a fine place to stay when traveling through the area for a day or two when connecting to other locations this is not my first time there . The staff is always friendly and helpful. Will continue to stay there on future trips.

6.7 Gerard B.
February 13, 2014
stop over for airport only
shuttle service to the airports, newspaper early in the morning, for a fee you could extend checkout until 3 p.m.
Hotel staff are friendly. Do not rely on a decent meal for breakfast. Breakfast was horrible, staff in restaurant did not make any effort to give you or replace the omelet that was dripping in grease. Rooms are acceptable. Noisy outside at night. Restaurants outside of the hotel. Good shuttle service for pick up and drop off to all airports. Newspaper early in the morning under the door in your room is a very nice service.

3.7 Edgar B.
February 06, 2014
Not recommended but its very close to the airport
location and free shuttle to the airport
You have to pay for everything here (wifi, shuttle to the city). The location is good, it is less than a kilometre to the Manila International Airport but it can be noisy due to the departing and arriving planes. The breakfast can be improved. Staff were generally friendly but the hotel needs a major renovation. It is too old and wasn't improved maybe in the past 10 years. They provide free shuttle to the airport but the driver will ask for tips.

8.7 Scott F.
United States of America
February 06, 2014
Convenient, no surprises, satisfying.
Close to airport, good price, close to restaurants.
The staff service was great, check-in and check-out were very efficient (even at 3 a.m.), the shuttle bus was there as promised. If you are looking for an airport hotel on your way to or from some other destination, at a good price, this is the place to go.

7 wan F.
February 05, 2014
Great, relaxing
Clean, comfortable, brand new
Nice stay, comfortable, clean and affordable price. I will recommend to my friends.

4 Lauren D.
February 12, 2014
poor room and hotel conditions

6.7 Edward S.
United States of America
February 11, 2014
close to airport
proximity to airport ; free airport shuttle;
average customer service. clerk could not find reservation at first. bring voucher printouts with you.

6 Sze T.
Hong Kong
February 03, 2014
Convenient location for transfer
Location, proximity to airport
Free shuttle pick up from the terminal. 5 min drive to the airport. Clean and comfortable room. I'd recommend only for transfer.