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Recent customer comments

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Good



based on 2480 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.3
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Service 6.4
  • Value for Money 6.1
  • Food/Dining 5.6

Richard S.
United States
March 09, 2014
Adequate for Airport tranfer Hotel
Location, Price, Airport transfer
I was looking for a cheap hotel close to the airport to serve as a transfer room between my flights. This motel fits those criteria. The motel is across the parking lot from Terminal One. There is a shuttle service on call between the hotel and terminals One, Two, and Three. The motel is old, run down, and smells of cooking, but the room and linens were clean, the staff pleasant and helpful, and it had security in the lobby and appeared safe. Breakfast was at the attached cafe. It wasn't much, but included eggs, meat, and juice.

ROSEMARIE O.
Australia
March 08, 2014
Suitable for access to Airport Terminals only.
Shuttle Service good. Fast Check-in. Fast check-out.
Overpriced @ AU$70 for Standard Room with Breakfast (1 night)

Joshua H.
United States
March 08, 2014
Poor wifi connection, below average hotel,
location
Front Desk was not very friendly, infact very cold. Wifi connection very poor, resturant advertise wifi but no connection. Hot water did not work, they had me taking a shower in another room. The airport shuttle is excellent. Maid service is very friendly and fast.

Peter G.
United States
March 06, 2014
Fantastic staff/service., As close to NAIIA as is
Location,Staff, Service
We only had to stay 8 hours, but every need ( from our stupidity about the key=power) to a quiet restful night prior to our 12+ hour flight was wonderful. The room is more than adequate if you're a short-timer and the shuttle to the airport had us there right on time. Wi-fi access in the rooms would be an amazing plus if you needed it. Our short stay precluded the need, although the desk promptly gave me an adapter to utilize any work I needed to accomplish. Thank you Manila Airport Hotel for making our stay with our 18 month old son so easy !!!

Maria Q.
Switzerland
March 05, 2014
Great
Friendly Staffs,Comfort, Clean
It was Great and i was very Satisfied, and i will recommend it to my friends and families.

Neil H.
Australia
March 05, 2014
Very close to the airport, great shuttle service
location to airport, close to eateries,secure.
I've stayed here a few times only because after the long flight you want to be at your room and relaxing as quickly as possible. The hotel is over priced and run down. Badly in need of refurbishing but as I said in my opening line it's very close to the airport.

Jeffrey K.
United States
March 03, 2014
Avoid This Hotel
Airport Transfer Back to The Airport.
Very Bad Place to Stay... They have a nice airport shuttle... This was my second stay at this hotel... My first stay was coming into the Philippines (as an overnight stay for an airport transfer), and this stay was a nightmare, with a 1 year old, 4 year old, and pregnant wife... They scammed me, never gave me a wake up call, and very scary place, with no sleep because of all the noise and sketchy nightlife happening right outside... This was my second stay, leaving the country, (again an overnight for an airport transfer), and it took 40 minutes to get the airport shuttle to pick us up, but they did have a sign with our last name on it to locate us, and again, the airport shuttle was the only good thing, as we had to be shuttled to the airport at 4am, and the shuttle was available around the clock... But again, I needed a 3am wake up call, but never got one, but didn't really need one, as there was lound metal construction happening right outside our windows, from 11pm to 3:30am... Again, sketchy nightlife happening right outside, and not exactly great service from the front... I will make sure my next flight does not have an overnight stay in Manila... I will pay the extra hundreds of dollars to ensure my flight does not stay in Manila... I HIGHLY RECOMMEND AVOIDING THIS HOTEL.... My first visit, several years ago, I stayed at BEST WESTERN in Manila, and it was so much better... This is my recommendation.

Susan S.
United Kingdom
March 03, 2014
Comfortable and accesible to the airport for shor
Near the airport helful staff value for money
It was a pleasant stay , to a hotel near the airport , i i would recommmend this hotel to my friends travelling backnto thier country of origin ,mthe hotel staff ate very accomodating , courteus, and most of all the hotel is the most accesible one to the airport norhing to worry about the traffic in Manila

Jeffrey K.
United States
March 03, 2014
Total Nightmare
Airport Transfer Back to The Airport.
I paid for night stay at this hotel in advance, through Agoda, but we missed a connecting flight due to flight delay, so we missed out on the hotel stay... However, when we arrived in manila, a day later, I had the airport employees do a courtesy call to Manila Airport Hotel, to ensure they had available rooms (We arrived at 11pm)... The staff said they had plenty of rooms... We took a taxi to the hotel, and arrived 10 minutes later... Upon entering, the front desk saw the "Foreigner", and all of a sudden, they no longer had any rooms, but now only had 1 room available for triple the price... Upon trying to civilly negotiate with them, as my 1 year old, 4 year old and pregnant wife were all standing in a little fear of the nightlife happening outside, they were very mean, and we had to take the room... We were leaving 7 hours later, back to the airport, and asked for a wakeup call... We never got a wakeup call, but since it was so noisy outside, due to the nightlife, none of us got any sleep anyhow... We we took the airport shuttle back to the airport (which was our best part of this experience = as the driving was good and helpful)... I will avoid this hotel at all costs.... And my return trip, we stayed at this hotel, with another bad experience, but also some better experiences...

wilhelmus T.
Netherlands
March 01, 2014
only functional, unplesant worn out environment
near the airport, free shuttle, swimmingpool