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Recent customer comments

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based on 2478 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.3
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Service 6.4
  • Value for Money 6.1
  • Food/Dining 5.6

David G.
United States
February 11, 2014
Glad it was only one night
Close to Airport, Airport shuttle, Close to Airport
The only reason I booked this hotel was due to its convenient location to the airport since we had a early morning flight. However after staying here for one night I would forgo the convenience. This place was dirty, the carpet was filthy, the hallways smelled, the staff were rude, the breakfast was barely edible. The internet they charged for did not work, there was not hot water, no water pressure and the air conditioning was so loud you could hardly sleep. Sleeping on a bench at the airport would have been more comfortable.

Xiaofei G.
February 11, 2014
Worst night in Philippines
Near the airport
The one night stay is the worst of all nights in Phillipines. The so called villa is in the back yard of the hotel. air conditioner in the room was making noice as loud as a huge truck running by you, i had to turn it off to get some sleep. Even the fan is making a huge noice. Let alone the dirty towels. One good thing is the near-airport location. I am glad that i only stayed one night and left early in the morning to catch my flight.

Scott T.
United States
February 11, 2014
A bit pricey for the accomodation
Location to hte airport, and the free shuttle
The "villa" is quite pricey, but it was all that was availble at the time of booking. It is a bit of a walk to the villas, and the villas are just free standing one bedroom. My hot water was a trickle, and never got even warm. If you just need to crash overnight and catch a flight the next day, this place is OK. Just get a standard room, the villa is not an upgrade.

Edward S.
United States
February 11, 2014
close to airport
proximity to airport ; free airport shuttle;
average customer service. clerk could not find reservation at first. bring voucher printouts with you.

Michelle K.
United States
February 11, 2014
good service, cold showers, drugs under the bed
location, free airport shuttle, good eaterys close by
Cannot run air conditioning if you leave the room Showers were very cold, COULDNT GIVE MY BABY A BATH

Manuel J.
United States
February 10, 2014
The place is only good for 1 night to stay
Privacy, close to KFC & public transportation is easy.
Fine, although I stayed 3 more days 'coz I have no place to go and close to my ride back home here in L.A. on the 3rd day.

Gerard B.
February 08, 2014
Good service
shuttle, close to airport
The hotel has very pleasant staff. The Shuttle services were great. Just give the hotel a call and you will be picked up at any one of the airports. Breakfast was disgusting and the restaurant staff just did not care. A little noisy outside the hotel. Overall the location is really just for the convenience of the airport, nothing else around except small local businesses in walking distance.

Robert R.
February 08, 2014
Great place to stay while visiting Manila
Close to airport, friendly helpful staff, good resturant, great place to stay for a few days or just a stop over.
Had a great stay at this hotel as always while visiting Manila.

Darren P.
United Kingdom
February 08, 2014
easy and convenient
location, comfortable,helpful staff
We spent one night here as were leaving from the international airport early in the morning. The hotel was clean and quiet. The staff were very professional and obviously used to dealing with and understood the needs of customers on and off flights. We were offered a free wake up call and free airport shuttle upon check in, without even having to ask for it. Everything was made easier and stress free by these small gestures. It took about 5 minutes to the terminal by the hotel car. You have to pay extra for Wifi.

United States
February 07, 2014
Wil not go back, towels/linens/carpet worn out, sm
near airport
Did not like hotel at all, worst hotel I ever stayed for the price I paid.