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Recent customer comments

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based on 2449 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

4.7 Peter B.
December 31, 2013
Close to the Airport but impossible to sleep
Close to the airport, free shuttle service
The service was poor with staff that was unengaged making up answers about our next booking instead of looking it up to make it go away. The hotel resturant (breakfast service) started playing 50 cent 5 in the morning in really high volume making it impossible for us to sleep and kept on playing until 10 PM.

7 Kathryn D.
December 30, 2013
Staff was excellent, room was a little old
Staff, shuttle service to airport, restaurant

8.7 Vanessa S.
January 29, 2014
Good enough for a short stay
close to the airport, fast check-in and check-out, comfy beds
We thought it was pretty good for a big Asian city and close to the airport. It had everything we needed and a good breakfast. Of course it was not an European or North American 5* standard but we didn't expect it anyways. Airport shuttle was reliable and the staff friendly

5.7 zakir A.
January 06, 2014
its ok ,,,not bad
this hotel located near airport terminal 1....can go by walk from airport,,,,,just like airport hotel
its not so happy with stay in this hotel,,,but ok for me because very near from terminal building,,,so easy to reach airport

January 13, 2014
close to the airport-fast food 24hours nearby-free shuttle service to the airport
One night stay waiting for the flight. Pleasant stay

6.7 Jacobus V.
South Africa
September 03, 2014
Good location, but just average otherwise
Location, Free shuttle service and free breakfast
The hotel has been running for couple of years now, and is in need of a major revamp, but the location makes it perfect for connecting flights to or from domestic and international flights. The rooms are just average, staff was not very helpful. Breakfast was ok. I keep coming back to this hotel due to its location, and that's the only reason I have.

5 Neil H.
October 22, 2014
Close to airport
location, courtesy van, ease of access
This hotel is fine for one night stop overs for connecting flights as it is 5 minutes from the airport and the courtesy shuttle van is blessing especially when your flight arrives at 11 pm.Highly priced for what you get but like I said convenience outways pricing. I wouldn't how ever stay for an extended period here.

5.7 Emily W.
January 02, 2014
Close to international airport, large room, clean enough
Unreliable service. Booked with the hotel a week in advance. I put in my flight details like requested. I arrived I Manila and there was no sign of the people picking me up. I went to the service counter and had to call the hotel and they had not even recognised I was staying at that hotel that night. I had to wait 30 mins for them to pick me up and another long wait going through traffic back to the hotel from terminal 3 airport. Internet is also expensive to buy and only lasts one day. For the price you pay for the room it should be included. Breakfast the next morning was very average. The western choices were minimal and 'eggs benedict' was nothing really like it and service was average.

7.7 John D.
United Kingdom
December 25, 2013
adequate for overnight while waiting for air conne
airport doorstep
adequate and value for money ...........................

5.3 Steven P.
United Kingdom
December 24, 2013
Location to airport
Very poor, fridge in room did not work, air conditioning was noisy.