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Recent customer comments

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All reviews (2449)

Business travelers (216)

Couples (879)

Solo travelers (899)

Families with young children (229)

Families with older children (110)

Groups (116)

Good
6.4
based on 2449 reviews
Hotel Condition/Cleanliness
5.9
Facilities
5.3
Location
8.4
Room Comfort/Standard
6.2
Staff Performance
6.4
Value for Money
6.1
Food/Dining
5.6

6.3 ESTHER C.
South Korea
January 07, 2016
too dark, old..not dirty tho.
Location, shuttle bus to terminal, staff
I stayed only for few hours. Wasnt too bad.

9.7 Susan M.
United Kingdom
January 05, 2016
Home from home
The welcome,transfer to airport and onsite eatery
Our stay even for one night was very good and would use this hotel again

8.7 Dennis L.
Singapore
January 03, 2016
the rooms are clean and big bed. meets my needs.
locality. Several choice of food outlets and resonably comfortable rooms.
Our stay there was relatively short and I find it reasonably good. Several food outlets also adds up to our convenience to eat as I checked in late in the evening. Friendly and polite check in staff.

6.7 Peter B.
Australia
January 05, 2016
stop over
close to airport. friendly staff. shuttle bus
very nice. picked up..convenience. restaurant. Didnt have to go out. room service available. comfortable bed.

5.3 Zidorius I.
Australia
January 04, 2016
is just ok
location
ok

7 Peter S.
Australia
January 04, 2016
casual stay
location. convenience. price
Ok for casual stay while in transit. Free airport shuttle a great plus.

6 David B.
United Kingdom
January 03, 2016
Forget airport pick-up
Location, breakfast.
Waited an hour at the terminal for a pick-up by the hotel but eventually had to walk. Receptionist told us several times the bus was on its way but when we arrived they were all parked outside! We could have saved an hour if they had simply told us they were not coming.

4 benyounes M.
Morocco
January 03, 2016
Hotel dirty and in bad condition
airport transfer.
I booked this hotel because i needed to stay overnight to catch my flight. Once i arrived i called them for the airport transfer. It took 25 min before they arrived. The ride to the hotel was longer than 30 min at 1am because of traffic. At the end it would have been just as fast to stay in the center. However the worst part was the room which was in terrible condition. It was old, dirty and smelly. For the price you can find very nice hotels not far from the airport.

7.7 Sally P.
United States of America
December 23, 2015
Location, location, location!
Location, helpful staff and value for money
Staff was most helpful in letting us leave our luggage for a few days ( for a fee) ahead of our stay there. Considering traffic in Manila, anyone with an AM outgoing flight is well advised to stay near NAIA. The room was ok, the hotel can use painting etc, but we had a perfectly fine night there.

9 simon F.
United Kingdom
December 23, 2015
great stay 2 time now.
good staff. good breakfast. clean room