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Verified traveler reviews

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Good



based on 2498 reviews
  • Cleanliness 5.9
  • Facilities 5.4
  • Location 8.4
  • Room Comfort/Standard 6.2
  • Service 6.4
  • Value for money 6.1
  • Food/Dining 5.6
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Stephanus G.
Netherlands
November 18, 2013
Good location, fast service
near airport, fast service, good room
nice, well located near the airport, fast staff service and good space of room

Thomas C.
United States
November 18, 2013
Clean and convenient
Free shuttle. Clean room. Free breakfast.
I was only at the hotel one night, but I appreciated the safe and friendly shuttle to and from the airport even though I came in late at night. I could have done without the guy attempting to hustle me while waiting for the shuttle but that's not the hotel's fault. The room was fine, although the complimentary shampoo was empty. The breakfast was basic and light but fine. I'd use the hotel again. It's a bit overpriced but for me it was all about convenience and safety.

Roselle D.
Philippines
November 17, 2013
clean and neat hotel near airport
location

Jay B.
United States
November 15, 2013
Rooms need makeover and better cleaning.
Close to Airport
arrived in Manila, we had a bit of a time finding out how to contact the hotel to arrange for the free airport shuttle. We finally found a very helpful person at the Hotel Reservation office at the airport who called on our behalf and a shuttle come for us right away (a short 10 minute wait). The hotel is located at Terminal 1 of the airport, which is about a 15 minute ride from terminal 2, the international terminal. The lobby is spacious and the desk clerk was friendly when we arrived at 7:30 a.m. Please note, this hotel’s policies are NOT guest friendly. Although they had a room available for us to be checked-in, we had to pay 400 pisos (about $10 USD) for the privilege to enter the room before 12 noon. Also, if you want internet, you have a pay an additional 150 pisos per individual connection and the connection is slow, most of the time nonexistent. This is a very tired room. Stains on the carpet, a small refrigerator (mini bar), the TV is an older JVC CRT television but worked find, the air conditioner is a unit mounted in the window, the closet had two full length mirror sliding doors, a writing desk and chair, and a lamp with night stand. The is no in-room safe. The shower only tile floor bath is not too small. Two bath towels, one hand towel and one wash cloth are provided. Bar soap and shampoo are also provided. Water pressure and hot water are both minimal. The free breakfast is from a limited menu and the food quality is average. Nothing to write home about. We would pick another hotel next time and use taxi service to and from the hotel.

Elizabeth H.
United Kingdom
November 13, 2013
it was just to stay for the night and leave for an
location, airport pick up, friendly staff
Fine - it did the job - provided a night's stay. There is a KFC open late next door if you need a quick bite before going to sleep.

RONALD P.
Austria
November 13, 2013
One Night is enough
The best Thing ? That I only had to stay for One Night. That they offer airport shuttle.
This Place is Not reale nice. Rates Too high for what you get. Breakfast soso, no Free Wireless, its 50 Pesos/Hr, Pool Not clean. Staff in reception was friendly, driver of Shuttle Too.

George W.
United States
November 12, 2013
ok
lacation
ok bla blaaaah blaaaaaahhhh blahhhhhhhhh so on and so forth ...............................//////////////////////////////////////////////

Stephen P.
United States
November 11, 2013
Convenient to the airport and great helpful staff.
staff, breakfast, convenient to airport
My stay was very satisfactory. I needed a hotel for two days only and it served the purpose very well. I would stay there again. I really liked the helpfulness of the staff and the shuttle service to and from the airport.

gladys C.
Philippines
November 08, 2013
safe and comfortable
safe, comfort, conveniently located to naia airport

TEE S.
Malaysia
November 08, 2013
location and free transport to airport.
location.free transport and breakfast.
Stay for 1 night and next morning transfer to airport. ..