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Manila Airport Hotel

99 PAL Drive Airplane Village Brgy Vitalez NAIA I Complex, Parañaque, Manila, Philippines 1705 (Show on map)

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Area: Parañaque Number of Rooms: 50

Recent customer reviews

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Pleasant

6.3

based on
656 reviews

Value for Money
6.1
Location
8.4
Staff Performance
6.1
Hotel Condition/Cleanliness
5.8
Room Comfort/Standard
6.3
Food/Dining
5.3
Couples (656)
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Catherine W. Couples United Kingdom, July 19, 2014
adequate for short stopover

distance from airport shuttle service helpful staff
6.7
We stayed one night at the start of our trip and one at the end to be close to airport for ongoing flights the following day.Included breakfast was adequate but we found in the evening the restaurant did not have quite a few items on the menu and the pizza I had the base was very undercooked. There are a few other options for eating just outside the hotel.Although we were asked for flight details when booking and thought this meant the shuttle bus would meet the flight we had to phone and wait quite a while for it to arrive which was awkward as we had difficulty picking up a network however when I explained the problem at reception we were given a card and told to give it to customer service desk at the airport and they would contact the hotel to arrange shuttle on our second visit which they did
Vince M. Couples United States of America, July 16, 2014
Below avarage

The reception girls were always nice and helpful, close to airport, shuttle available
6
The tv in our room did not get one single channel! No free wifi in the rooms or lobby, you have to pay 50 pesos a hour or 150 for 24 hrs! No coffee maker in the rooms! They need to fire all cafe staff and start over, I went there several times and each time there were around 15 people all very aggravated because of the cafe staff attitudes and there service. Long wait times for your food and if you need a refill you practically have to beg them to come to your table. They often leave the cafe floor and go to the back room for several minutes at a time leaving the customers unintended. They just have a I DON'T CARE ATTITUDE. There is a money changer in the small store in the parking lot so that's a plus. Its very close to the airport and they have shuttle service. I don't recommend this hotel for long stays, I just wanted to be close to the airport one day before my flight left so I didn't have to worry about Manila traffic and this hotel is good for that but not much longer then a day. If I had a TV that worked, free wifi in my room along with a coffee maker and better service in there cafe then extended stays here for me would be fine. The reception girls that work the front desk our very kind and friendly and were always helpful, good job girls.
Rose P. Couples Australia, July 12, 2014
very baic

close the domestic airport
6.7
Awesome
Thomas G. Couples United States of America, June 28, 2014
Great Location Next to Terminal 1

Location, Shuttle, Price
7.7
If you are flying out of Terminal 1 (international), I would recommend staying here since it's right next to the terminal. The hotel offers a free shuttle that will take you whenever you need to leave anytime of the day or night. The hotel isn't the nicest airport hotel, but it does the job for one night. There are amenities right around the hotel (convenience store, fast-food restaurant), so you don't need to walk far for anything. The hotel's breakfast is sufficient, just enough to get you started. If you have a flight out of terminal 3, I wouldn't stay here. If you are going to Terminal 2 (Philippine Airlines), the hotel would be ok.
Rob T. Couples Australia, June 24, 2014
absolutely terrible
2.7
no hot water in room. staff did nothing to rectify matter when reported. extremely noisy ancient air conditioning unit
Larry C. Couples United States of America, June 14, 2014
It was a nice place to overnight between flights

Free shuttle,close to the airport & clean comfortable room
8.7
I would definitely stay there again if I have to overnight in Manila. The only problem with the room was the tv remote didn't work and within 5 minutes of calling to inform the management they were at the door with a new one.
David P. Couples United States of America, June 10, 2014
Nice stay, resfull. Close to airport. refreshed.

Close to airport. good dining
7
Relaxed, good TV viewing, good breakfast
Teresita B. Couples Philippines, June 10, 2014
pleasant and convenient

shuttle bus. easy to find food. affordable
9
i feel safety and well accommodated .only that, towels are not really white and fabric condition. no cabinets and hanger for clothes..
Hilda V. Couples Canada, June 3, 2014
not very good

location to airport. shuttle to airport. friendly staff
6
We were only there for a few hours between flights. We had to climb onto the beds from the end because there was no space beside the bed. There was a loud dripping noise from an air conditioner above dripping water onto our air conditioner. The reception on the TV was quite poor.
Benedicto I. Couples United States of America, May 27, 2014
Staff are knowledgeable and helpful and courteous.

Close to NAIA and other local airports and with free shuttle makes travelling easy.
9.3
It was pleasant, but the first room I was in it rained 2 nights room #2M8 and the water dripped by the side. I had to ask to be moved to another room and everything was okay after that.

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Customer Reviews - Manila Airport Hotel, Manila

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